Candidate's Resume

 

Overview

Experienced professional responsible for answering customer queries.

Career History

Jan 2009 - Jan 2010

Company name:Genpact
Location:India
Industry:Customer Service & Call Centre
Company size:More than 10000 employees
Company web site:http://www.genpact.com/home.aspx
    
Job Title:Process Associate
Job Type:Full-Time
Position Department:Banking & Financial Services
Closest Job Role:Collections Administrator
Summary:Mashreq Bank Credit card and Auto loans collections
Detailed Description:Handled both Outbound and Inbound calls.Identified Reason for Delinquency and made realistic arrangements in bringing their over limit and/or past due account to current.Negotiated with credit card customers’ overdue repayment.

Education & Training

May 2004

Institution:Periyar University
Institution Type:University
Location:India
Course Name:Bachelor's of science
Grade:First class

Visa Information

Australia

Visa Type:Permanent Resident Visa

Interests

Watching movies, Playing Chess, Enjoy Cooking.

Personal Information

Job Seeking Status:Open to Opportunities
I am on a notice period (days):  0
I am available from:11th March 2010
Would you relocate for a job?Yes
Gender:Female
Marital Status:Married

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