Candidate's Resume

Overview

Experienced professional responsible for answering customer queries.

Career History

Jan 2009 - Jan 2010

Company name:	Genpact
Location:	India
Industry:	Customer Service & Call Centre
Company size:	More than 10000 employees
Company web site:	http://www.genpact.com/home.aspx

Job Title:	Process Associate
Job Type:	Full-Time
Position Department:	Banking & Financial Services
Closest Job Role:	Collections Administrator
Summary:	Mashreq Bank Credit card and Auto loans collections
Detailed Description:	Handled both Outbound and Inbound calls.Identified Reason for Delinquency and made realistic arrangements in bringing their over limit and/or past due account to current.Negotiated with credit card customers’ overdue repayment.

Education & Training

May 2004

Institution:	Periyar University
Institution Type:	University
Location:	India
Course Name:	Bachelor's of science
Grade:	First class

Visa Information

Australia
Visa Type:	Permanent Resident Visa

Interests

Watching movies, Playing Chess, Enjoy Cooking.

Personal Information

Job Seeking Status:	Open to Opportunities
I am on a notice period (days):	0
I am available from:	11th March 2010
Would you relocate for a job?	Yes
Gender:	Female
Marital Status:	Married

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