I am an experienced, innovative and effective strategy and innovation manager, leading multi-disciplinary teams that deliver positive change.

I am recognised as:

•  An effective communicator and influencer, being adaptable to meet ever changing priorities in the work environment.
• An entrepreneurial leader able to employ curiosity to develop innovative service concepts into commercially sound opportunities and subsequently deliver these to market.
• An analytical thinker with the ability to develop new sales initiatives.

Specialties

Process Improvement,
Negotiation,
Solution Sales,
Outsourcing Sales,
Retail Operations,
Retail Technology,
General Management,
Sales & Marketing Management,
Business Strategy,
Information Technology,
Space & Category Management,
Merchandising Management,
Customer Relationship Management (CRM),
Public Speaking,
 

• Managed the implementation of 2200 stores for the mapping component of the Nielsen instore initiative across the United States.
• Sucessfully managed a team of 15 remotely located consultants to deliver time sensitive nation wide sales data on a daily basis.
• Managed a retail operation generating $40m pa, promoting the establishment and change to a sales driven culture.
• Establishing a finance operation in a new market generating $1.5m in its first year.
• Managed all aspects of an electronic kiosk project for a retailer with locations in metropolitan and regional Victoria.
• Streamlining operational performance and reducing costs by 15%.
• Winning hte Australian Customer Service & Sales Award