Candidate's Resume

 

Overview

I have worked extensively in customer service roles ranging from wholesale, retail, Public Transport and private catering. Recently returning to the workforce after having a family I chose to move into the manufacturing/food processing industry. I am keen, reliable, honest and am able to adapt. I  work well in a team environment as well as working autonomously. I follow direction easily and am an able leader/supervisor.I enjoy shiftwork and am flexible in my hours and roles.I have a strong work ethic and enjoy new challenges. I consider myself an asset to any employer and have proven such before.

Achievements

Chief Executives Recogniton Award "Growing The Bussiness" 2002

"Outstanding Customer Service" Recognition Award  1998, 2001, 2002, 2004

 

Career History

Oct 2009 - Present

Location:West End, Australia
Industry:Manufacturing & Industrial
Company size:51-200 employees
Comments:I am currently employed by Parmalat in a permanent casual role and am looking for a more stable and fixed position.
    
Job Title:Production Assistant
Job Type:Casual/Temporary
Position Department:Manufacturing
Closest Job Role:Process Work Consultant
Summary:Production line consultant, machine operator, QA and QC, data entry, general hand
Detailed Description:My role at Parmalat is predominatly that of QA and QC inspector and Packer operator. Others duties include, cleaning, use of compactors, chemical control, data inputand general hand.

Jul 2007 - Sep 2009

Company name:Queensland Spit Roast
Location:Salisbury, Australia
Industry:Hospitality, Travel & Tourism
Company size:51-200 employees
Comments:I worked for this company on an "availability"
basis so I could prioritise with my young family and still remain in the workforce.
    
Job Title:Chef
Job Type:Casual/Temporary
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Chef
Detailed Description:In this role I provided on-site catering for private functions, school functions, workplace functions. At times I worked on my own as well as leading a team of up to 20 staff, catering for anywhere from 30 people to 2000+. A high degree of organisationl skills were required, working to a strict time limit, and adapting to any of the customers requirements in a friendly and efficient manner. Cooking, cleaning, table service, stock control, ensuring staf adhered to all HACCP requirements.

Feb 1998 - Jun 2006

Company name:QR Queensland Rail
Location:Beenleigh, Australia
Industry:Aviation & Transport
Company size:More than 10000 employees
Company web site:http://QR.com.au
    
Job Title:Station Officer (Night Officer Qualified)
Job Type:Full-Time
Position Department:Logistics, Transport & Supply
Closest Job Role:Customer Support
Summary:Station Officer and Relief Customer Service Co-ordinator
Detailed Description:Day to day operations of Suburban Railway Stations ranging from single stand alone to overseeing the operations of up to 8 Railway Stations. Opening and closing, cleaning, cash handling, cash remittance/banking, daily, weekly and mothly accounting for up to 8 stations, rostering, P.A. announcments, ordering, Training and Assesing, liasing with traincrew, train control, QPS, Protective Services, Security, internal customers and providing exceptional quality customer service.

Oct 1996 - Feb 1998

Company name:Bi-Lo Pty Ltd
Location:Logan Central/Aspley, Australia
Industry:Retail
Company size:51-200 employees
    
Job Title:Deli Manager
Job Type:Full-Time
Position Department:Retail
Closest Job Role:Manager
Summary:Manager of a large Delicatessan in a large supermarket
Detailed Description:Duties: Day to day operation of the Deli, rostering, stock control, ordering, weekly stocktake, waste control and reporting, pricing, internal and external customer relations, bi-annual auditing, QA and QC, First Aid officer, opening and closing duties.

Education & Training

Mar 2008 - May 2008

Institution:Bayside Learning Centre
Institution Type:College
Location:Capalaba, Australia
Course Name:MYOB and MYOB Payroll V16

Mar 1999 - Dec 1999

Institution:First Impressions
Institution Type:College
Location:Brisbane, Australia
Course Name:Certificate III Retail Operations and Certificate IV Assesor

Jan 1990 - Jun 1994

Institution:Sunnybank State High School
Institution Type:High School
Location:Sunnybank, Australia
Course Name:Year 11

Skills

Business Skills

  • Cash Handling (Expert - >5 years experience)
  • Inventory Management / Stock Control (Expert - >5 years experience)
  • Invoicing/Billing (Expert - >5 years experience)
  • Petty Cash (Expert - >5 years experience)

Product Skills

  • Call Handling (Expert - >5 years experience)
  • Data General Operating Systems (Expert - >5 years experience)
  • MYOB (Advanced - <3 months experience)
  • QC-Quality Control (Expert - 2-3 years experience)
  • SAP IS-EHS Dangerous Goods Management (Expert - >5 years experience)
  • Transportation (Expert - >5 years experience)
  • Transportation Planning and Deatiled Scheduling (Expert - >5 years experience)
  • Web Timesheet Entry (Expert - >5 years experience)

Industry Company Experience

  • Crew Scheduling (Expert - >5 years experience)
  • Fast Moving Consumer Goods (Advanced - >5 years experience)
  • Food (Advanced - 1.5-2 years experience)
  • Operations Control (Advanced - >5 years experience)
  • Permanent Way (P-Way) (Advanced - >5 years experience)
  • Personal Track Safety (PTS) (Expert - >5 years experience)
  • Public Address System (Expert - >5 years experience)
  • Public Transport Service Planning (Advanced - >5 years experience)
  • Rail (Expert - >5 years experience)
  • Rail Equipment (Advanced - >5 years experience)
  • Reservations Billings/Payment (Expert - >5 years experience)
  • Supermarket (Expert - 2-3 years experience)
  • Switch & Panel Handling (Expert - >5 years experience)

Licenses & Certifications

Drivers License Class C

Reference:40135369
Issuer:Queensland Transport
Valid From:13th August 2009
Valid To:12th August 2014

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:5th August 2011
Would you relocate for a job?No
Gender:Female
Marital Status:Married
Do I have a drivers license?Yes

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