Candidate's Resume



I am trained and qualified in Administration (Office Technology) and have spent the last 12 years in this industry.

I have a bright & bubbly personality, a fantastic phone manner and feel I am the perfect administration/customer service package. I have intermediate to advanced knowledge of Microsoft Office package, and have worked with many diffrerent databases such as Sapphire, LEAP, SAP, IceRidge, Quickbooks and MS Navision to name a few. I am a fast learner, and have a very keen eye for detail.

I have worked in several different industries, such as: Conveyancing/Legal, Manufacturing, Construction/Building, Real Estate and Transport.

Career History

Dates not public

Location:Melton, Australia
Company size:11-50 employees
Job Title:Conveyancing Administration Assistant
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Office Assistant
Detailed Description:DUTIES:
·Entering & maintaining of data into the LEAP database
·Response & reply to email, phone & walk-in enquiries
·Preparation of legal documents and correspondence
·Scanning & uploading of all incoming mail
·Reception fill-in duties
·Completion of dictation (as required)

Dates not public

Location:Laverton, Australia
Company size:11-50 employees
Job Title:Remarketing Office
Job Type:Casual/Temporary
Position Department:Admin/Office Support
Closest Job Role:Data Entry / Word Processing
Detailed Description:DUTIES:
·Data entry into SAP program where car contracts were terminated, inspection & UFWT reports were completed & tender details confirmed in readiness for car auction or tender
·Collating & chasing up of paperwork for readiness of termination, etc
·Response & actioning of email requests via Lotus Notes

Dates not public

Location:Caroline Springs, Australia
Industry:Construction, Architecture & Interiors
Company size:1-10 employees
Job Title:Office Administrator
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Office Assistant
Detailed Description:DUTIES:
·Preparation of Building Contracts
·Liasing with tradesman & supervisors as to materials required & job stages
·Liasing with conveyancers/solicitors, surveyors, draftsman & utility providers as to documents and services required
·Invoicing & chasing up payments from clients
·Data entry & maintenance of QuickBooks
·Responding to client & supplier enquiries
·Organising & applying for Building Permits & other certificates required
·Arranging appointments with clients to select housing specifications

Apr 2008 - Jun 2009

Company name:Alex Fraser Demolitions
Location:Laverton, Australia
Industry:Manufacturing & Industrial
Company size:11-50 employees
Company web site:
Job Title:Administration Support
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Office Assistant
Detailed Description:DUTIES:
·Entry, reconciliation & discharge of supplier invoices into accounting system (MS NAVISION)
·Job, supplier & client data entry into accounting system (MS NAVISION)
·Liase with & respond to supplier & client queries
·Reconciliation of staff credit card statements each month
·Collection, preparation & submission of employee hours to payroll (weekly) plus some adjustments when required
·Preparation & implementation of Inductions for staff on varying projects
·Preparation & scheduling of staff entry inductions
·Processing & submission of staff leave forms
·Liase with field personnel as to orders, site requirements, etc
·Submission of Expression of Interest to potential clients as well as preparation of Tender submissions, including arranging couriers, etc
·Generate future leads and cold-call clients as required
·Sourcing of potential work/projects
·Preparation & submission of license requirements
·Organisation & application of building permits
·Liase with councils & building surveyors as to particular requirements
·Liase with utility suppliers to arrange service disconnections
·Upkeep & maintenance of “Job List”
·Preparation & maintenance of Job Packs (documents required for job sites as per regulations)
·Arrange flights, accommodation & transport for interstate projects
·Arrange & schedule meetings & teleconferences
·Ordering & distribution of consumables & stationary
·Raise & distribute invoicing reports as required/requested
·Liase with other departments for project requirements (i.e. Transport, etc)
·Arrange employee uniforms as needed & record distribution, as well as occasionally ordering & arranging employee & site Personal Protective Equipment (PPE) & signage
·Site deliveries as required
·Process phone calls
·Adhoc & general admin duties

Dates not public

Location:Essendon, Australia
Industry:Aviation & Transport
Company size:11-50 employees
Job Title:Sales Administration Assistant
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Other Office Support
Detailed Description:DUTIES:
·Preparation and production of Quotes
·Administrative relief to Sales team
·Carrier Weekly Trading reports for Management
·Compilation of Carrier information to provide to clients/staff
·Maintenance of New Business spreadsheet reports
·Taking Minutes of weekly sales meeting (relief)
·Use of SAPPHIRE (rates database) to obtain relevant data required for reports

Dates not public

Location:Laverton, Australia
Industry:Aviation & Transport
Company size:51-200 employees
Job Title:Client Services Consultant
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Personal Assistant / Executive Assistant
Detailed Description:DUTIES:
·Phone enquiries, liaising & troubleshooting for clients
·Monitoring & response to 2nd level customer service enquiries
·Writing & preparation of monthly Statistics reports for clients
·Over-the-phone quoting to clients
·Generate future leads and cold-call clients
·Monthly & quarterly meetings with clients to discuss issues & rates
·Maintenance of client database (GOLDMINE)
·Preparation of reports requested from different departments
·Front Desk relief, switchboard use, petty cash handling as well as some relief work of other departments (ie. Customer Service)

Dates not public

Company name:Elders Real Estate
Location:Melton, Australia
Industry:Property & Real Estate
Company size:11-50 employees
Job Title:Sales Consultant
Job Type:Full-Time
Position Department:Sales
Closest Job Role:Sales Rep / Consultant
Detailed Description:DUTIES:
·Prospecting of farm area
·Listing presentations & vendor appointments
·Buyer appointments / house inspections
·Attending & managing of Open House inspections
·Generate future leads and cold-call clients
·Maintenance & processing of relevant paperwork
·Data entry & upkeep of client details in database
·Weekly reports to Vendors of progress on sale
·Scheduled phone calls to clients to touch base & determine current buying/selling status
·“Floor time” – time in office to make sure an Agent is always available to clients
·Organising of weekly advertising requirements of properties for sale
·Some Front Desk relief & petty cash handling

Education & Training

Jul 2007 - Jul 2007

Institution:H2O Pro Pty Ltd
Institution Type:Association/Club
Location:Mulgrave, Australia
Course Name:Course in Workplace First Aid - 21581VIC

Apr 2007 - Apr 2007

Institution:SAI Global
Institution Type:Association/Club
Location:Melbourne, Australia
Course Name:Internal Auditing

Jul 2004 - Dec 2004

Institution:Box Hill Institute of TAFE
Institution Type:TAFE
Location:Box Hill, Australia
Course Name:Real Estate Agent's Representative

Feb 1998 - Nov 1998

Institution:Victoria University
Institution Type:TAFE
Location:Melton, Australia
Course Name:Certificate III Business (Office Technology)


Business Skills

  • Client Reporting (Intermediate - experience)
  • Client Services (Intermediate - experience)
  • Front Office (Intermediate - experience)
  • General Office Administration (Advanced - >5 years experience)
  • Reception/PA Services (Advanced - >5 years experience)

Product Skills

  • Database Administration (Intermediate - >5 years experience)
  • Excel (Advanced - experience)
  • Internet (Advanced - experience)
  • Microsoft Office Suite (Intermediate - experience)
  • Microsoft Outlook (Intermediate - experience)
  • Navision (Intermediate - experience)
  • PowerPoint (Intermediate - experience)
  • Word (Advanced - experience)


Movies, Home renovations, Creative writing, Camping, 4x4 driving, Ancient History.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:15th March 2011
Would you relocate for a job?Open to Offers
Marital Status:Engaged
Do I have a drivers license?Yes

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