Candidate's Resume



I matriculated in 2006 from Grey College Secondary School in Bloemfontein. After school I undertook in graphic designing privately. Late in 2006 I applied for a position of sales executive for Friendly Cellar, where i worked for 3 years. I was then approached by Nashua Mobile for a call centre agent position, for who I am currently working for now as a contact centre agent and Blackberry analyst.


While working for Friendly Cellar I developed numerous advertisement opportunities for the company using my grahic designing knowledge. After 7 months I was promoted to store manager. At Nashua Mobile we work on an initiative, whereby we try to deliver exceptional legendary service to our customers. For doing this the company provides a certification of legendary service by providing a document called a GSF "Great Service Fanatic", i have recived 4 of these which no other agent has done before. After 1 year and 2 months i was promoted to admin consultant.

Career History

Jun 2009 - Present

Company name:Nashua Mobile
Location:Bloemfontein, South Africa
Industry:Customer Service & Call Centre
Company size:501-1000 employees
Company web site:
Job Title:call centre agent
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Office Manager
Remuneration:ZAR 8,520.00 Monthly

Dec 2006 - Jun 2009

Company name:Friendly Cellar
Location:Bloemfontein, South Africa
Company size:1-10 employees
Job Title:Store Manager
Job Type:Full-Time
Position Department:Sales
Closest Job Role:Sales Manager

Education & Training

Jan 2001 - Dec 2006

Institution:Grey College
Institution Type:High School
Location:Bloemfontein, South Africa
Course Name:Senior Certificate
Study Units/Modules:
  • English First Language HG
  • Afrikaans Second Language HG
  • Mathematics SG
  • Business Economics HG
  • History HG
  • Technical Drawing HG
Comments:Testimonial written by headmaster of Grey College, Mr. J.A Volsteedt, on the 17th November 2006: "Duane has proved himself a student of note and a person on whom one could always rely to do his work diligently. Duane obtained an average of 60% in the June examinations. He also achieved A-symbols in History and Technical Drawing. Duane, being a keen sportsman, played for the Grey College 1st XI Soccer Team. He was awarded school colours for his endeavors and loyalty to the team. Culturally, he also participated in the drama society at school, which shows his versatility. Duane served on the RCL from grade 8 to grade 12 as class captain, which is yet another indication of his potential. Duane is a friendly young man with a bright future ahead of him and whose integrity is above reproach. I can unreservedly recommend Duane for whatever purpose or institution he may require this testimonial."


Product Skills

  • Photoshop (Intermediate - 3-4 years experience)
  • Web Graphic/Graphical/Video Design Tools (Intermediate - 4-5 years experience)

Licenses & Certifications

Senior Certificate (Matric)

Valid From:1st December 2006


Coach for Crime Awareness Camps (hosted by the SAPS) , RADS support team (HIV/AIDS awareness campaign) , English language, World History, Customer satisfaction, Coaching, Soccer (playing and training), Photography, Graphic Designing.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:30th June 2011
Would you relocate for a job?Open to Offers
Marital Status:Single
Do I have a drivers license?Yes

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