Candidate's Resume

Achievements

1974-1985 I completed schooling at Brigidine Convent Randwick. I completed the School Certificate in 1985.

1986 Secretarial Studies Course Randwick College Of TAFE.

Business Communications

Oral Communication

Office procedures

Accounting

Word Processing

Career Development

Typing

Bookkeeping

Business Awareness

Career History

Apr 1994 - Present

Company name:	Combined Communications Network
Location:	alexandria, Australia
Industry:	Customer Service & Call Centre
Company size:	51-200 employees

Job Title:	Call Centre Supervisor
Job Type:	Full-Time
Position Department:	Customer Service & Call Centre
Closest Job Role:	Supervisor / Team Leader
Summary:	supervising big numbers of staff,taking complaints,assisting drivers on the two way,operating radio systems to cabs,reporting to managers,inbound and outbound bookings

Nov 1993 - Apr 1994

Company name:	Envelope Manufacturing
Location:	alexandria, Australia
Industry:	Sales
Company size:	51-200 employees

Job Title:	Customer Service Officer,Sales Department
Job Type:	Full-Time
Position Department:	Customer Service & Call Centre
Closest Job Role:	Telemarketer & Telesales
Summary:	Processing inbound phone and fax orders,quoting on plain and overprinted envelopes,working in conjunction with sales managers,filing and photocopying

Dec 1992 - Oct 1993

Company name:	Key Direct Response/Levit group
Location:	willoughby, Australia
Industry:	Customer Service & Call Centre
Company size:	11-50 employees

Job Title:	Telemarketer
Job Type:	Casual/Temporary
Position Department:	Customer Service & Call Centre
Closest Job Role:	Supervisor / Team Leader
Summary:	Inbound/Outound campaigns,data entry,photocopying,faxing,

Nov 1992 - Dec 1992

Company name:	S Savona & Co Accountants
Location:	kingsford, Australia
Industry:	Accounting
Company size:	1-10 employees

Job Title:	Typist/Clerk
Job Type:	Casual/Temporary
Position Department:	Admin/Office Support
Closest Job Role:	Receptionist
Summary:	Typing of tax returns,banking,reception and secretarial duties

Jul 1987 - Mar 1992

Company name:	Australian Biologics Testing Services
Location:	sydney city, Australia
Industry:	Health, Medical & Pharma
Company size:	1-10 employees
Comments:	i ran laboratory tests,typing,patient liaison,set up equipment,ran the lab whilst my Manager was overseas,reception and banking

Job Title:	Receptionist/Clerical Assistant/Laboratory Assistant
Job Type:	Full-Time
Position Department:	Medical & Healthcare
Closest Job Role:	Pathologist

Nov 1986 - Jun 1987

Company name:	Dr Peter Holloway
Location:	randwick, Australia
Industry:	Health, Medical & Pharma
Company size:	1-10 employees

Job Title:	Drs Recepionist
Job Type:	Full-Time
Position Department:	Other
Detailed Description:	my role was to greet patients, assist the doctor with minor procedures, office work and operating the ECG machine on patients.

Education & Training

Feb 1986 - Nov 1986

Institution:	Randwick TAFE College
Institution Type:	TAFE
Location:	randwick, Australia
Course Name:	Secretarial Studies Certifiate

Jan 1974 - Nov 1985

Institution:	Brigidine College
Institution Type:	High School
Location:	Randwick, Australia
Course Name:	School Certiicate

Skills

Product Skills

Multivantage Customer Interaction Suite of Applications (Novice - >5 years experience)

Visa Information

Australia
Visa Type:	Citizen

Interests

Personal Information

Job Seeking Status:	Not Currently Looking
I am on a notice period (days):	0
I am available from:	15th August 2011
Would you relocate for a job?	No
Date of Birth:	25th March 1970
Gender:	Female
Marital Status:	Single
Do I have a drivers license?	Yes

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