Candidate's Resume



I am a confident, experienced Personal Assistant who has acted in senior secretarial roles at management level and varied administrative roles since1980. I am highly organised, self-motivated and able to work both independently and as a team member. Possessing a professional manner with excellent communication and interpersonal skills, I thrive in an interesting and dynamic work environment.

Career History

Oct 2010 - Dec 2010

Falkland Islands Chamber of Commerce Stanley, Falkland Islands Temporary Office Manager Updated Chamber website and produced weekly Bulletin Maintained membership records, processed renewals and new Member applications, updated new Member starter packs Arranged monthly Council meetings, drafted agendas, produced and distributed minutes Dealt with all incoming correspondence and ensured CouncilBoard Members were kept informed Responsible for the Chambers conference room, which included scheduling meetings, arranging room configuration, providing refreshments and invoicing users Ensured information requested by members was sourced and responded to promptly Acted as go-between for the Chamber and the Falkland Islands Government Acted as an agent for DHL services to and from the Islands

May 2003 - Sep 2010

Falkland Islands Company Ltd Stanley, Falkland Islands Personal Assistant to Director General administrative support, which included diary and email management, handling of confidential information, liaising withclients and colleagues, authorising invoices under PA/Directorscontrol, maintaining personnel database, stock control of officestationery and supplies and managing workplace health & safety compliance Produced and distributed minutes of Management meetings Chargecards issuing, ordering, updating customer information Property Management produced monthly Property Report, checked and maintained properties, drew up rental agreements Handymen managed work schedule, checked and authorised weekly timesheets Port Services managed and issued monthly work invoices,produced quotations and liaised with clients Work Permits completed applications and liaised with theImmigration Department, travel arrangements for new overseas employees Advertising produced ads for vacancies, properties, noticesand for the Retail Department in Marketing Managers absence Managed company charity donations

May 1999 - Feb 2002

East Coast College of EnglishBrisbane, Australia Teacher Training Administrator Trinity College London Certificate in Teaching English to Speakers of Other Languages TESOL and Cambridge Certificate in English Language Teaching to Adults CELTA Answered course related enquiries, set up course administrationfiles, ordered course books and stationery and maintained library,prepared and monitored course materials Sent out letters of acceptance, acknowledgement of payment letters and course welcome letters Maintained teaching files and arranged interviews forprospective teacher traineesHISTORY CONTD Streamlined and maintained teacher training database Prepared period reports for budget purposes Co-produced new information kit and developed advertisementsfor the CELTA course Arranged experienced teacher observations Liased with Government and community groups concerned with migrants and overseas visitors in order to recruit students forFree English lessons, produced course advertising flyers,interviewed students to determine English language proficiency levels,managed Free English student deposits and refunds and maintainedregister

Apr 1994 - Oct 1997

Select AppointmentsBrisbane, Australia Executive Secretarial and Administrative Duties Various temporary positions, including roles with Office of theCabinet in Womens Policy Unit, Womens Infolink, Legal Policy Unit and Environment & Land Policy Unit; Department of Training & Industrial Relations; the Japan Secretariat in the Premiers Department; and the South East Queensland Water Board.

May 1992 - Sep 1993

Pilgrims Language Courses Canterbury, UK Teacher Training Coordinator Workshops/Conferences, Special Groups, Courses for Teaching English as a Foreign Language TEFL and Summer Teacher Training Institute Organised all travel, accommodation and transfers for staff and clients, liaised with clients both before and during their courses, supported trainers during their courses and briefed them on clients requirements and administrative procedures Selected social staff and arranged teaching rooms Maintained personnel files and executed staff contracts and payroll Administered the course assessment procedure for staff and students Prepared the afternoon Options Programme listings for students Prepared invoices and kept budget schedule up-to-date Recruited students from Europe or locally for Free English lessons, arranged accommodation, prepared letters of invitation to satisfy visa requirements and liaised with Immigration at points of entry into the United Kingdom as necessary Arranged stands, books/brochures and any other materials required for conferences

Mar 1991 - May 1992

Temp Agencies London and Canterbury, UK Secretarial and Administrative Duties Various temporary positions. Companies included R R Donnelley UK Ltd, Kent County Council Social Services, Wiltshires S.E. Ltd, Coombs Canterbury Ltd, Delandale Laboratories, Colleys Professional Services and White Horse Caterers Ltd.

Mar 1990 - Jan 1991

New Guinea Motors Port Moresby, PNG Confidential Secretary to the Managing Director Maintained appointment diary/scheduled meetings Arranged functions/Managers conferences Prepared sales charts/graphs for Managers meetings Organised all staff travel arrangements Updated and distributed weekly branch stock reports, and summarised and collated monthly trading results for each branch Maintained personnel files Typed correspondence from drafts and speedwriting

Dec 1988 - Sep 1989

Tourism Tasmania Hobart, Australia Secretary to the General Manager - Retail Researched and collated information from travel centres throughout Australia Scheduled meetings, maintained appointment diary and personnel files, prepared minutes, arranged staff travel and typed correspondence Trained new staff on T-text word processing package and electronic mailing systemHISTORY CONTD

Jun 1987 - Oct 1988

Queensland Tourist & Travel Corporation Brisbane, Australia Secretary to the Regional Director - Japan Liased with visiting industry and media officials from Japan, prepared itineraries and negotiated with local tourism operators Implemented and maintained a new filing system, maintained appointment diary, scheduled meetings and typed correspondence Trained new staff on Atlas word processing package and electronic mailing system

Dec 1980 - Nov 1985

Professionals Thornton Real Estate, Elmgrove FinancePty Ltd, Jackson Real Estate and Brisbane Chamber of Commerce Receptionist/Typist Dealt with sales and rental enquiries and drew up rental agreements for the Professionals and Jackson Real Estate Managed petty cash tills, typed correspondence, maintained appointment diaries, scheduled meetings and performed general receptionist duties Acted as teller for Suncorp Building Society and balanced cash drawers whilst with the Professionals

Education & Training

Jun 1997

Institution:Griffith University
Institution Type:University
Location:Nathan, Qld, Australia
Course Name:Bachelor of Arts in Modern Asian Studies
Grade:Distinction Average
Study Units/Modules:
  • Political Science
  • Indonesia/Southeast Asia Studies


Business Skills

  • Administration ( - experience)
  • Advertising ( - experience)
  • Appointment ( - experience)
  • Asia ( - experience)
  • Compliance ( - experience)
  • Deposits ( - experience)
  • Europe ( - experience)
  • Finance ( - experience)
  • Health & Safety ( - experience)
  • Information Technology ( - experience)
  • Management ( - experience)
  • Marketing ( - experience)
  • Monthly ( - experience)
  • Payroll ( - experience)
  • Petty Cash ( - experience)
  • Refunds ( - experience)
  • Roles ( - experience)
  • Sales ( - experience)
  • South East Asia ( - experience)
  • Trading ( - experience)
  • Training ( - experience)
  • Weekly ( - experience)

Product Skills

  • Absence ( - experience)
  • AM ( - experience)
  • Atlas ( - experience)
  • C ( - experience)
  • COM+ ( - experience)
  • Configuration ( - experience)
  • Contracts ( - experience)
  • Director ( - experience)
  • Excel ( - experience)
  • Finance ( - experience)
  • Functions ( - experience)
  • Internet ( - experience)
  • Invoicing ( - experience)
  • Manager ( - experience)
  • Marketing ( - experience)
  • Media ( - experience)
  • Options ( - experience)
  • Payment ( - experience)
  • Payroll ( - experience)
  • PowerPoint ( - experience)
  • Procedures ( - experience)
  • PROFILE ( - experience)
  • Property Management ( - experience)
  • Real Estate ( - experience)
  • Retail ( - experience)
  • Sales ( - experience)
  • Scheduling ( - experience)
  • Support ( - experience)
  • Word ( - experience)

Industry Company Experience

  • Advertising ( - experience)
  • Books ( - experience)
  • Budget ( - experience)
  • County Council ( - experience)
  • Finance ( - experience)
  • Government ( - experience)
  • Groups ( - experience)
  • Health ( - experience)
  • Industrial ( - experience)
  • Information Technology ( - experience)
  • Itineraries ( - experience)
  • Legal ( - experience)
  • Management ( - experience)
  • Retail ( - experience)
  • Scheduled ( - experience)
  • Support ( - experience)
  • Trading ( - experience)
  • Travel ( - experience)


  • English ( - experience)


Travel, Reading, Photography, Sailing.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:3rd October 2011
Would you relocate for a job?Open to Offers
Marital Status:Married
Do I have a drivers license?Yes

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