Candidate's Resume

 

Overview

 I have been working with Media Monitors Australia for close to 15 years, serving a wide range of clients in regard to the monitoring of radio and television news and the internet.  Across a number of  different industries, I have also generated a high volume of  sales to a casual client base, always maintaining a commitment to an exceptional level of customer service.

I completed an Arts degree in the USA in 1990 and have lived in Australia for almost 20 years. I am now seeking a new customer service role with an organisation thats prides itself on delivering excellent service while simultaneously maintaining a high starndard of operational integrity.

Career History

Aug 1996 - Present

Company name:MEDIA MONITORS AUSTRALIA
Location:MELBOURNE, Australia
Industry:Advertising & Media
Company size:501-1000 employees
Company web site:http://WWW.MEDIAMONITORS.COM.AU
    
Job Title:NEWSDESK EXECUTIVE
Job Type:Full-Time
Position Department:Media, Advertising, Arts & Entertainment
Detailed Description:*Responsible for immediately alerting a portfolio of clients to 'on-brief' breaking news stories across all forms of electronic media in Australia/NZ
*Responsible for alerting colleagues to relevant breaking news stories in other industry groups
*Editing and sending news sumamries to portfolio of clients
*Ordering audios, videos and transcripts of news items
*Telemarketing a range of casual clients for potential audio, video and transcript sales
searching for broadcast items not monitored for summary or product sales
*Resolving billing, delivery and other service quality queries related to the broadcast monitoring service

Education & Training

Sep 1986 - May 1990

Institution:TUFTS UNIVERSITY
Institution Type:University
Location:BOSTON, USA
Course Name:BA Political Science

Feb 1989 - Jun 1989

Institution:UNSW
Institution Type:University
Location:SYDNEY, Australia
Course Name:STUDY ABROAD

Skills

Product Skills

  • Excel (Novice - 4-5 years experience)
  • Microsoft Office 2003 (Novice - >5 years experience)
  • Outlook 2000 (Intermediate - >5 years experience)

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0

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