Candidate's Resume



Business Software Consultant

Business Software consultant with 7 years experience as a support specialist. Provide consulting, training, and problem analysis services. Identify problems, develop solutions, and develop strategies. Proficient with Accounting, Retail, Workshop, Warehousing, Letting and Legal software, Microsoft office programs, and use of database programs.


  • Reduced stock loss from R300,000 loss to  R2000.00 implementing new stock control and management systems.


Career History

Jun 2008 - Present

Company name:Legal Interact
Location:Johannesburg, South Africa
Industry:Customer Service & Call Centre
Company size:51-200 employees
Company web site:
Job Title:Software Consultant
Job Type:Full-Time
Position Department:Customer Service & Call Centre
Closest Job Role:Help Desk
Detailed Description:• Support and Consulting on: Winlaw, Time Law, Practice Manager, Lawplan
(These packages are all accounting and Time billing application for Legal firms)

o Trust & Business Receipts
o Trust & Business Payments
o Journals
o VAT Input Creditors
o Agent Postings, Sheriffs, Advocates, Correspondents
o Tracers Fees & Disbursements
o S78 (2A) and (2a) Investments
o Bank and Investment Reconciliation
o Accounts Invoicing and the printing of Statements
o Period-end Procedures
o 13th Month Journal
o Year-end Procedures Financial Reporting
o Training, System Support and Auditing queries
o Data base administration Data flex, SQL, Flex ODBC, Access, Paradox
o Data Conversions and take on
o Analyzing and drafting of Management Reports
o Managing and tracking developments and system issues
o Managing and drafting of Call Statistics take on
Remuneration: 15,600.00 Monthly

Mar 2003 - Jun 2008

Company name:Unibase Solutions Pty (Ltd)
Industry:Information Technology
Company size:11-50 employees
Company web site:
Job Title:Support Consultant (Second line Support) Q&A
Job Type:Part-time
Position Department:Customer Service & Call Centre
Closest Job Role:Help Desk
Detailed Description:Unibase develops accounting application for all Retail, Manufacturing, Warehousing & Property Management Industries, my support to various clients consists of the following - Bookkeeping support on Retail, Manufacturing, Warehousing, Property Management companies
Assisting clients with various postings
Creditors Control
Debtors Control
Stock Control
Cost Management
Agent Postings
Reconciliation of various Bank Accounts
Invoicing and the printing of Statements
Period-end Procedures
Year-end Procedures
Financial Reporting
System Support
Developing and maintaining of system Manuals
General Networking support

Apr 1999 - Dec 2002

Company name:Autozone - Super Group
Location:Carltonville, South Africa
Company size:1-10 employees
Company web site:
Job Title:Stock Control
Job Type:Full-Time
Position Department:Retail
Closest Job Role:Merchandise Consultant
Summary:Managed stock and dispatch system to insure sales commitments were met. Dispatched RDP to other departments to escalate emergency stock; corrected orders with the CDC.
Detailed Description:1. Confirming of quantities and ensuring receiving of parts.
2. Ensured accurate pricing.
3. Manage stock availability.
4 Manage variances, stock adjustments, stock counts.
5. Maintained and updated the system accurately and timeously with orders and stock receipting.
6. Placing of orders and following up on any outstanding orders.
7. Communicate and managed stock problems to the CDC (Central Distribution Center).
8. Organized all relevant documents in respect of stock claims.
9. Confirming of quantities and ensuring dispatching of correct parts.
10. Analyzed, scheduled, dispatched for sales orders and collections to routes available.
Remuneration: 3,700.00 Monthly

Education & Training

Mar 2007 - Nov 2014

Institution Type:University
Course Name:BCompt

May 2010 - Oct 2012

Institution Type:College
Course Name:ICB National Diploma in Technical Financial Accounting
Comments:DipTFA (ICB) NQF 5 - The Diploma consists of all seven of the Institute of Certified Bookkeepers’ (ICB) Certification Programmes with the Business Literacy learning area being the fundamental unit standards of the qualification.

Feb 2005 - Oct 2005

Institution Type:College
Course Name:Business Management & Practical Accounting
Comments:Passed with distinction

Feb 1994 - Nov 1998

Institution:Hoërskool Westonaria
Institution Type:High School
Location:Westonaria, South Africa
Course Name:High School Grade 12 (Matric)


Business Skills

  • Control Account Reconciliations (Advanced - >5 years experience)
  • Customer Support (Advanced - >5 years experience)
  • Inventory Management / Stock Control (Advanced - >5 years experience)

Product Skills

  • Business Support Software Billing & Customer Care (Advanced - >5 years experience)

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:1st April 2010
Would you relocate for a job?Open to Offers
Marital Status:Engaged
Do I have a drivers license?Yes

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