Candidate's Resume

 

Overview

“I am an honest and reliable employee with a keen eye for detail and excellent time management skills. I enjoy a team environment and am constantly pushing myself to learn new skills.

 

My current position is within the government, as a public servant and I have held a number of positions within the customer service industry.   I enjoy a challenging work environment and apply a high standard to my work ethic.  I would like to find a customer service position where I can use the skills I have developed over the years and build new ones."

 

Career History

Jun 2005 - Present

Company name:Inland Revenue Department
Location:Auckland, New Zealand
Industry:Government
Company size:1001-5000 employees
Company web site:http://www.ird.govt.nz
    
Job Title:Investigations Officer
Job Type:Full-Time
Position Department:Government & Defence
Closest Job Role:Other Government & Defence
Detailed Description:Reviewing financial statements and supporting records.
Meeting quality timeframes and standards.
Listening actively and communicating effectively orally and in written form.
Providing education and promoting compliance.

Oct 2003 - Jun 2005

Company name:Inland Revenue Department
Location:Auckland, New Zealand
Industry:Government
Company size:1001-5000 employees
Company web site:http://www.ird.govt.nz
    
Job Title:Customer Services Representative
Job Type:Full-Time
Position Department:Customer Service & Call Centre
Closest Job Role:Customer Service Consultant
Detailed Description:Answering inbound telephone calls from customers regarding the tax obligations, training new recruits and maintaining tax knowledge.

Jan 2000 - Feb 2003

Company name:New Zealand Post
Location:Auckland, New Zealand
Industry:Manufacturing & Industrial
Company size:1001-5000 employees
    
Job Title:Mail Officer
Job Type:Full-Time
Position Department:Manufacturing
Detailed Description:Sorting, dispatching mail, operating machinery and training new employees

Feb 1994 - Nov 1999

Company name:Frimley Fish Supply
Location:Hastings, New Zealand
Industry:Food & Beverage
    
Job Title:Shop Assistant
Job Type:Part-time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage
Detailed Description:Sole charge, cash handling, customer service and stock take.

Education & Training

Jan 2009 - Mar 2011

Institution:The Open Polytechnic of New Zealand
Institution Type:University
Location:Palmerston North, New Zealand
Course Name:Diploma in Accounting and Business Studies

Jan 2003 - Nov 2003

Institution:Best Training Auckland Limited
Institution Type:College
Location:Auckland, New Zealand
Course Name:Advanced Certificate in Business Administration

Jul 2002 - Sep 2003

Institution:Mahi Ora
Institution Type:Online
Location:Auckland, New Zealand
Course Name:National Certificate in employment skills

Jul 2000 - Nov 2000

Institution:Manukau Institute of Technology
Institution Type:College
Location:Manukau City, New Zealand
Course Name:Certificate in Counselling and helping skills

Jan 1994 - Dec 1999

Institution:Havelock North Hish School
Institution Type:High School
Location:Havelock North, New Zealand
Course Name:Sixth Form Certificate

Interests

I enjoy walking, swimming and playing Pool to socialise and maintain an active lifestyle. I also enjoy playing the piano and reading for my own relaxation..

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:21st November 2011
Would you relocate for a job?Yes
Date of Birth:26th March 1982
Gender:Female
Marital Status:Married
Do I have a drivers license?Yes

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