Anthea Arlow's Resume

 

Mosman Park, 6012 Australia

Overview

I am currently employed in the banking industry as a customer service officer/teller.  Prior to this position I was employed by the Federal Government as a customer service office for Centrelink.  So I have extensive experience in handling cash with a strong focus on excellent customer service.  In both positions accuracy was a necessity. 

I also possed a strong work ethic.  I work well in a team but am also able to focus on individual work goals.  I get on well with others.

I enjoy dealing and interacting with people and I have a high level of respect for other people and have an attention to detail. 

Career History

Jan 2010 - Present
Company name:Bank Of Queensland
Location:Perth, Australia
Industry:Banking & Financial Services
Company size:1001-5000 employees
Company web site:http://www.boq.com.au
    
Job Title:Customer Service Officer
Job Type:Part-time
Position Department:Customer Service & Call Centre
Closest Job Role:Customer Service Consultant
Detailed Description:Customer Service Officer
Teller

Mar 2001 - Dec 2005
Company name:Centrelink
Location:Perth, Australia
Industry:Government
Company size:5001-10000 employees
Company web site:http://www.centrelink.gov.au
    
Job Title:Customer Service Officer
Job Type:Full-Time
Position Department:Government & Defence
Closest Job Role:Federal Government
Detailed Description:I worked in both a full time and part time capacity in this role. After December 2005 I became a stay at home mother til I started with the BOQ in January 2010.

Education & Training

Jan 1990 - Nov 2001
Institution:Curtin Univeristy
Institution Type:University
Location:Perth, Australia
Course Name:Business/Information Systems
Grade:Incomplete

Feb 1985 - Nov 1989
Institution:Iona Presentation College
Institution Type:High School
Location:Perth, Australia
Course Name:Year 12

Skills

Business Skills

  • Complaint Handling (Advanced - >5 years experience)
  • General Office Administration (Advanced - >5 years experience)

Industry Company Experience

  • Cash and Credit Processing (Expert - 4-5 years experience)

Interests

Family, Movies, Reading.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:25th May 2011
Would you relocate for a job?No
Date of Birth:17th March 1972
Gender:Female
Marital Status:Separated
Do I have a drivers license?Yes

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