Arika Errington's Resume

 

Australian Capital Territory Australia
Mobile Number:0435187781
Work Number:0262015375

Overview

My skills range from retail, hospitality to administration, public service and academia. I'm currently employed as a Teaching Fellow at the University of Canberra, where I lecture in Indigenous studies and Communcations.

I plan to enroll in my PhD in 2012 in Creative Writing.

I also work as a freelance journalist.

Achievements

Throughout my job history I have achieved many things. In 2005 I worked at the University of Melbourne as the Indigenous Tutorial Assistance Scheme Co ordinator where I created an entire new contract and application system along with managing over 50 staff.

From 2006-2009 I worked for Aerial transport begining as a call taker and ending as a dispatcher, where I was in charge of dispatching thousands of taxis, silver service taxis, high occupancy taxis, town cars and limousines throughout a shift and keeping not only drivers, but call staff on track.

My current role had me create a unit outline for my classes as well as the assessment items, and application for admittance to the University's Ngunnawal Centre.

Career History

Mar 2011 - Present
Company name:University of Canberra
Location:Canberra, Australia
Industry:Education & Childcare
Company size:1-10 employees
Company web site:http://www.canberra.edu.au/ngunnawal
    
Job Title:Indigenous Tutorial Assistance Scheme Co ordinator
Job Type:Part-time
Position Department:Education
Closest Job Role:Administration / Office Support
Detailed Description:As ITAS Co ordinator I employ people to tutor students individually or in small groups, I also process their pays.

Feb 2011 - Present
Company name:University of Canberra
Location:Canberra, Australia
Industry:Education & Childcare
Company size:1-10 employees
Company web site:http://www.canberra.edu.au/ngunnawal
    
Job Title:Teaching Fellow
Job Type:Part-time
Position Department:Education
Closest Job Role:University Lecturer
Detailed Description:In February 2011 I took on the role of Teaching Fellow at the Ngunnawal Centre at the University of Canberra. I teach the Foundation Bridging Program which is a semester of studies to gain access into mainstream University studies.

Aug 2010 - Feb 2011
Company name:University of Canberra
Location:Canberra, Australia
Industry:Education & Childcare
Company size:1-10 employees
Company web site:http://www.canberra.edu.au/ngunnawal
    
Job Title:Tutor
Job Type:Casual/Temporary
Position Department:Education
Summary:University Tutor
Detailed Description:In second semester of the 2010 academic year, I began tutoring Indigenous Politics and the State.

Apr 2010 - Sep 2010
Company name:Pulse Interactive
Location:Canberra, Australia
Industry:Sales
Company size:51-200 employees
Company web site:http://www.optus.com.au
    
Job Title:Sales Assistant
Job Type:Casual/Temporary
Position Department:Sales
Closest Job Role:Sales Rep / Consultant
Detailed Description:I worked for Optus as a sales assistant where I sold mobile phones, home bundle services, internet and many other products. I also would open and close the store, bank the till and complete administration work as needed.

Dec 2009 - Apr 2010
Company name:Allphones
Location:Canberra, Australia
Industry:Sales
Company size:51-200 employees
Company web site:http://www.allphones.com.au
    
Job Title:Sales Assistant
Job Type:Casual/Temporary
Position Department:Sales
Closest Job Role:Sales Rep / Consultant
Detailed Description:I worked for Allphones as a sales assistant where I sold mobile phones, accessories, internet and many other products for four major telecommuncations companies. I also would open and close the store, bank the till and complete administration work as needed. Although a casual, I worked up to 40 hours per week.

Jul 2007 - Sep 2009
Company name:Aerial Transport
Location:Canberra, Australia
Industry:Customer Service & Call Centre
Company size:201-500 employees
Company web site:http://www.aerialcg.com.au/
    
Job Title:Call Centre Operator/Dispatcher
Job Type:Full-Time
Position Department:Customer Service & Call Centre
Closest Job Role:Other Cust Service & Call Centre Agent
Detailed Description:I began as a call taker for taxi bookings and moved my way up to dispatcher of Canberra Hire Cars and Silver Service.

Canberra Hire Cars provides luxury transport to Canberra and the surrounding region and has a limited amount of premium vehicles to better service clients.

Silver Service is a prestige taxi fleet offering quality of service based on luxury sedans with professional and courteous drivers and has many corporate customers.

Because of the higher level of service for these fleets I would need to talk one on one to drivers and customers to assess needs and prioritise and plan out over 35 drivers days in advance.

Dec 2006 - Jul 2007
Company name:Wesley Uniting Employment
Location:Queanbeyan, Australia
Industry:HR, Recruitment & Training
Company size:1-10 employees
Company web site:http://www.wesleymission.org.au/centres/employ/
    
Job Title:Administration Assistant
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Administrator
Detailed Description:I worked at WUE as office administrator where i was the first point of contact for clients, and assisted 6 training staff with their day to day requirements.

Apr 2006 - Sep 2006
Company name:National Indigenous Times
Location:Canberra, Australia
Industry:Advertising & Media
Company size:1-10 employees
Company web site:http://www.nit.com.au
    
Job Title:Subscriptions Manager
Job Type:Full-Time
Position Department:Media, Advertising, Arts & Entertainment
Closest Job Role:Sales Consultant
Detailed Description:As subscriptions manager it was my job and that of another staff member to get subscriptions out to hit our targets. In my first week I sold over $10,000 in subscriptions.

Oct 2005 - Apr 2006
Company name:Teletech International
Location:Canberra, Australia
Industry:Customer Service & Call Centre
Company size:51-200 employees
    
Job Title:Customer Service Representative
Job Type:Full-Time
Position Department:IT & Telecommunications
Closest Job Role:Helpdesk & Desktop Support
Detailed Description:At Teletech it was my job to assist bigpond customers over the phone with any assistance they required with their bigpond services.

Jan 2005 - Oct 2005
Company name:University of Melbourne
Location:Melbourne, Australia
Industry:Education & Childcare
Company size:11-50 employees
Company web site:http://www.unimelb.edu.au/cie
    
Job Title:Indigenous Tutorial Assistance Co ordinator
Job Type:Part-time
Position Department:Education
Closest Job Role:Uni. Admin. & Student Services
Detailed Description:In this role I employed tutors to work one on one and in small groups with students in need of assistance with their university studies.

Sep 2004 - Jan 2005
Company name:Stellar Call Centres
Location:Melbourne, Australia
Industry:Customer Service & Call Centre
Company size:201-500 employees
    
Job Title:Call Centre Representative
Job Type:Full-Time
Position Department:Customer Service & Call Centre
Closest Job Role:Call Centre Agent
Detailed Description:At Stellar I worked on the phones taking credit card applications from consumers all over Australia.

Jan 2003 - Dec 2003
Company name:Department of Communications, I.T and the Arts
Location:Canberra, Australia
Industry:Government
Company size:1001-5000 employees
Comments:DCITA is now known as Department of Broadband and Communications
    
Job Title:Cadet
Job Type:Internship
Position Department:Government & Defence
Closest Job Role:Federal Government
Detailed Description:Under the National Indigenous Cadetship Program I began working at DCITA one day a week for a year whilst studying a communcations degree.

Jun 2002 - Jan 2003
Company name:Chief Ministers Office
Location:Canberra, Australia
Industry:Government
Company size:1-10 employees
    
Job Title:Australian Public Servant Level 4
Job Type:Full-Time
Position Department:Government & Defence
Closest Job Role:State Government
Detailed Description:At the Chief Ministers Office I worked in the Office of Aboriginal and Torres Strait Islander Affairs where i undertook brief writing and basic office work along with creating a justice of the peace program for Indigenous people.

Education & Training

Feb 2002 - Jun 2002
Institution:University of Canberra
Institution Type:University
Location:Canberra, Australia
Course Name:Foundation Program
Grade:HD
Study Units/Modules:
  • Foundation Study Skills
  • Foundation Communications
  • Literature Studies 1
Comments:I undertook the foundation program at the UC straight after highschool where I completed with a HD.

Jan 2000 - Dec 2001
Institution:Downlands College
Institution Type:High School
Location:Toowoomba, Australia
Course Name:Year 12 Higher School Certificate
Grade:OP 3
Comments:I completed years 11 and 12 at Downlands College in Toowoomba, QLD as a boarder. I received an OP3 out of 25 (1 being the highest)

Jan 1998 - Dec 1999
Institution:Ipswich Girls Grammar School
Institution Type:High School
Location:Ipswich, Australia
Course Name:Year 10 High School Certificate
Grade:As, and Bs
Study Units/Modules:
  • English
  • Drama
  • History
  • Mathematics
  • Geography
  • Physical Education
  • Science
Comments:I completed my grade 10 high school certificate in 1999.

Jan 1996 - Dec 1997
Institution:Kincoppal Rosebay
Institution Type:High School
Location:Sydney, Australia
Course Name:Years 7 and 8

Jan 1990 - Dec 1995
Institution:Red Hill Primary School
Institution Type:Primary School
Location:Canberra, Australia
Course Name:Primary School Certificate

Skills

Business Skills

  • General Office Administration (Expert - >5 years experience)
  • Reception/PA Services (Expert - 6-12 months experience)

Industry Company Experience

  • Local Government Services (Intermediate - 1.5-2 years experience)

Licenses & Certifications

Full Drivers License

Issuer:ACT Government
Valid From:19th March 2010
Valid To:19th March 2014

Associations

Aboriginal and Torres Strait Islander Student Assocation

Date From:1st January 2008
Date To:1st December 2009

Interests

reading, writing, movies, traveling, swimming.

Personal Information

Job Seeking Status:Open to Opportunities
I am on a notice period (days):  0
I am available from:31st December 2011
Would you relocate for a job?Open to Offers
Gender:Female
Do I have a drivers license?Yes

options.

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