's Resume

 

Australia
Email Address: Email:rvi_bhardwaj@rediffmail.com

Overview

: .

Achievements

: . Joined PANTALOONS as Trainee team member in men's formal department and was promoted team member. . Given one examination of Team Leader at Borivali store chain level. . Handled Alteration Desk, . Handled customer service desk. > Awards and Achievements: . Achieved as an Employee of the month from PANTALOONS Fresh Fashion. . Achieved medal and certificate for making highest number of membership. > Personal details: . Age: 25 yrs. . Date of birth: 12-10-1985. . Marital status: Bachelor. . Languages known: English, Marathi & Hindi. .

Career History

May 2008 - Feb 2009

Care Associate from . . Worked with GLOBUS STORE Pvt Ltd as Sr.Customer Care Associate from July

Jan 2007 - Apr 2008

. . Worked with PANTALOONS RETAIL INDIA LTD BORIVALI as Customer

Oct 2005 - Jun 2007

Care Associate from . . Job Profile includes: > Sales: . Selling the merchandise to the customers by gauging the requirements, interests and tastes, moreover assisting them wherever required. . Identifying non moving items on the floor and bringing it to the notice of the DM & Category Managers. > Replenishment: . Preparing excel replenishment report by referring to the sales and stock report from the system and actual stock on the floor. . Mailing it to the Category managers and vendors for further process. . Preparing SWOT Analysis ppt of moving, non-moving, customers feedback on merchandise and customers demand. > Visual Merchandising: . Co-coordinating with the team & visual merchandiser of the store for the proper display of the merchandise, mannequins and overall look of the section. > Customer Service: . Greeting the customers, providing them with the right kind of information about the store or promotions happening in the store. . Guiding the customers to other departments if required. . Ensuring right kind of services given to the customer by the staff in order to have a happy and satisfied customers walking out of the store. > Ware House:. Handling Ware House taking stock Inward & Outward.. Raise the Stn stock transfer note.. Making Generic Inward Flow RA-Receiving Authorize.. Making G.R.N- Goods Receive Note.. D.C- Delivery Challan.. Handling Primary responsibilities like Goods Inward, Dispatch, Return Processes. . Working on the Software of Win/Dss for ware house process. > Other Strength: . Motivating team for achieving the targets, . Dealing with category managers and vendors for stocks, . Sending a feedback on the new arrivals as well as on non-movers, . Handling mens departmentmens casual, . Handled customer service deskas loyalty programme, . Handled KIDS Boys & Girls section. . Handling Ware House. > Other

Skills

Business Skills

  • Customer Care ( - experience)
  • Marketing ( - experience)
  • Merchandising ( - experience)
  • Processes ( - experience)
  • Promotions ( - experience)
  • Sales ( - experience)

Product Skills

  • Analysis ( - experience)
  • BASIC ( - experience)
  • C ( - experience)
  • COM+ ( - experience)
  • Customer Care ( - experience)
  • DSS ( - experience)
  • Excel ( - experience)
  • Globus ( - experience)
  • HTML ( - experience)
  • Landmark ( - experience)
  • Marketing ( - experience)
  • Process ( - experience)
  • PROFILE ( - experience)
  • Promotions ( - experience)
  • Retail ( - experience)
  • Sales ( - experience)
  • Service ( - experience)

Industry Company Experience

  • Retail ( - experience)

Languages

  • English ( - experience)
  • Hindi ( - experience)

Interests

[pic], ( ), CHINTAMANI BHARDWAJ, : listening music and swimming.

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