Claudia Aguilar's Resume

Riverwood, New South Wales 2210 Australia

Career History

Jan 2007 - Mar 2009

| | || | || |I was travelling Europe and South America || |While travelling I did a lot of bar work and || |hospitality now that I have arrived I really want || |to get into the workforce again || | |

Oct 2006 - Jan 2007

| | || |GE MONEY LIMITED || | || |CUSTOMER SERVICES REPRSENTIVE || | || |Customer Service || |Inbound Call Centre || |Updating and Maintain Customer Accounts || |Credit Card Services || |Promoting and Upgrading Customers to Other || |Promotions || |Administration || |Working to Targets || |General Enquires || |Meeting Customer Service Standards || |Reason for Leaving - Contract Role || | |

Sep 2006 - Oct 2006

| | || |DEPARTMENT OF HOUSING NSW || | || | || |CUSTOMER LIASING OFFICER || | || |Customer Service || |Outbound Calls to Tenants || |Updating Tenants Records || |Administration || |Organizing Contractors Bookings || |Updating Spreadsheet Database || |Spanish Interpretation || |Reason for Leaving - Contract Role |

Aug 2006 - Sep 2006

| | || |EXPRESS PUBLICATION LTD || | || |TELEMARKTER || | || |Outbound Sales || |Renewals of Memberships || |Upgrading Existing Customers || |Administration || |Working to Targets || |Reason for Leaving - Contract Role || | |

Jul 2006 - Aug 2006

| | || |FINANCIAL ADVICE CENTRE || | || |TELEMARKETER || | || |Outbound Sales || |Sales of Westpac Life Insurance Products || |Working to Targets || |Reason for Leaving - Contract Role || | || | |

Mar 2006 - Jul 2006

| | || |ERG TRANSPORT COMPANY || | || |CUSTOMER SERVICE REPESENTATIVE || | || |Attending Phone Calls || |Data Entry in Matrix software || |Organizing Technicians || |Account Managing || |Reception Duties || |Administration Duties || |Attending Incoming Faxes || |Payments || |Spreadsheets || | || | |

Jul 2005 - Mar 2006

| | || |HSB INSPECTION AND ENGINEERING INSURANCE || | || |CUSTOMER SERVICE REPRESENTATIVE || | || |Phones attending all claims enquires || |Diaries || |Faxes || |Spreadsheet HSB/SUNCORP || |Enter Claim in Engineering System || |File work || |Payments || |Reports || | || | |

Oct 2003 - Dec 2004

| | || |BUSINESS INSURANCE IAG LTD || | || |BUSINESS INSURANCE || |Meet all kpi targets. || |Meet Customer Service Standards. || |Adhere to FSR regulations || |Administration Duties. || |Customer Service. || |Underwriting || |Business Insurance Enquires. || |Complaint Call Enquires. || |Pay by the month Enquires. || |General Enquires. || |Spanish Interpretation || |Time Managements

Education & Training

Oct 2017 - Jan 2021

| webb street. riverwood 2210, nsw . Phone 02 95344278 ||MOBILE 0450 217114 |

Skills

Business Skills

Administration ( - experience)
Banking ( - experience)
Cash Handling ( - experience)
Complaint Handling ( - experience)
Customer Services ( - experience)
Europe ( - experience)
Insurance ( - experience)
Payments ( - experience)
Promotions ( - experience)
Sales ( - experience)
South America ( - experience)

Product Skills

Banking ( - experience)
Bookings ( - experience)
COM+ ( - experience)
CTP ( - experience)
Engineering ( - experience)
Insurance ( - experience)
PAY ( - experience)
Promotions ( - experience)
Sales ( - experience)
Service ( - experience)
Time ( - experience)
Transport ( - experience)
Workforce ( - experience)

Industry Company Experience

Alcohol ( - experience)
Banking ( - experience)
Card Services ( - experience)
Customer Services ( - experience)
Data ( - experience)
Engineering ( - experience)
Financial ( - experience)
Inbound ( - experience)
Insurance ( - experience)
Life Insurance ( - experience)
Metro ( - experience)
Mobile ( - experience)
Outbound ( - experience)
Standards ( - experience)

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