108 William St Granville NSW 2142 Mobile, Australia
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Email Address:

I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in the I.T Data centre industry, I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Peer Support Leader . Senior Citizenship Day . Most valuable sportsman . Hockey championship . Soccer championship . Project Management

May 2005 - Present

Data Centre Shift Supervisor, , TAS Transaction Solutions, Silverwater NSW Current work description can be found at the end of theresume. . Supervising Third party installation staff . Basic Support Engineer . Analyse Customer Business Environment . Client Strategy & Planning . Customer Satisfaction Skills . Perform Installation Planning . System Fixes . Maintain IT Services . Problem Solving Techniques . Project Manager . Completing day to day tasks from ERS Electronic Runsheets . Attending meetings on a regular basis with clients . Starting and monitoring Backups using Backup Exec and Veritas . Micro-Soft Outlook and MS officeSuite . Taking customer phone calls . Receiving and responding to clientrequests via Email/Phones . Support for Internet Voice ResponseSystems. IVR . Running AS400 Restores I Series . Installing AS400 patches, Fixs,Software Updates, . Running AS400 and RS6000 UNIX EndDay Processing . Training new operators . Writing out Incident, Daily andManagement Reports . 1st / 2nd Level Service Desk support to Credit Unions to meet required SLA service Level Agreements through phone email and Call Logging System. . Remotely install Trend Micro onto remote computers on Client computer network . Tivoli - Running backups andRestores. . Data protection activities. . Production environment monitoring . Production changes, including stop/start . Network monitoring . Statement production/transportation. . Adhoc job execution . File generation and transportation . Disk de-fragmentation . Server reboots . Create documentation processes . Escalate issues . Roster organization . Part of Change Advisory Board CAB . OH&S committee . Automation setup for SOLARIS . TAS Extranet Administrator

Jan 2004 - Mar 2005

Grocery Filler and Checkout clerk, , Woolworth, Auburn NSW . Unloading stock . Cash handling . Stocking/Stock taking . Customer service . Register . Training new stuff . Team leader

Feb 2001 - Apr 2004

Sales assistance, , Francis Silver Seat Covers, Flemington NSW - Weekend Job . Loading and unloading stock . Cash handling . Stock taking . Customer service . Delivering and picking up stock from other stores

Aug 2002 - Dec 2003

Labouring - Casual , Silver Raven MARRICKVILLE . Complying with City Rail and State Government OHS standards . Working within a team to successfully complete Major Upgrades to Nth Sydney Station. . Repairing cement so its safe for the general public to use on a day to day basis . Cleaning and setting up a safe working environment for the workers and general public . Assisting/contributing with more effective work methods

Oct 2001 - Dec 2002

Sales Assistance, , Danoz Direct, Ashfield Plaza NSW . Ordering stock online . Maintaining area tidiness . Customer service . Cash handling and banking . Stock taking . Opening and closing of store

Feb 2000 - Nov 2000

Bartender - Casual Westmead Tavern WESTMEAD . Responsible for service of alcohol . Cash Handling . Maintaining hygiene and cleanliness of the bar area . Customer service in a bar . Opening and closing of the bar_______________________________________________

Jan 1970 - Jan 1970

_______________________________________________, swimming and bike riding, fishing, soccer, internet, computers, learning and exploring new technology, : Reading.

Job Seeking Status:	Seriously Looking
I am on a notice period (days):	30
I am available from:	21st August 2011
Would you relocate for a job?	No
Gender:	Male
Marital Status:	Married
Do I have a drivers license?	Yes