| |I am wishing to gain employment within an organisation that offers a challenge as well as | |progression in the administrative/clerical field in which I can offer my skills and dedication. | |I enjoy working with people and am committed to the delivery of quality customer service where | |my experience can be utilised to improve customer satisfaction. I believe my positive attitude and | |willingness to give 100 per cent will be an asset to your business. To obtain a position that will enable | |me to use my strong organisational skills,educational background, and ability to work | |with people. | | | |SUMMARY | |I am highly computer illiterate and contain skills in the administration, customer service as | |well as well as reception duties. My communication skills are of an excellent standard, and I | |am highly motivated to succeed with the exception of flexibility and reliability when it comes | |to employment duties.                                                                                                                                 

|KEY COMPETENCIES | |ADMINISTRATION/CLERICAL SKILLS | |experience in handling profit and loss reports | | |knowledge of manual payroll duties and taxation reporting | | |able to work under pressure and prioritise tasks | | |sound tying and keyboarding skills | | |efficient and professional manner in handling counter enquiries | | |experience in writing letters and managing invoicing | | |highly developed organisational and time management skills | | |understanding in all aspects of administration | | |data entry | | |understanding of Occupational Health and Safety | | |excellent organisational skills | | |attention to detail and accuracy | | |committed to high standards | | |able to maintain staff records, vehicle logs and related files | | |able to adhere to all policies and procedures | | |invoicing and reconciliation | | |co-coordination and delegation of tasks | | |knowledge of confidently practices | | |able to carry out general office functions | | |experience in warehousing operations and procedures | | |understanding of quarantine procedures relating to importing and exporting of goods | | |COMMUNICATION SKILLS | | | | | |ability to communicate with a variety of people from all levels | | |ability to use common-sense and work through problems | | |experience in training new staff | | |high standard of written and oral skills | | |strong customer relations | | |excellent communication skills | | |proven record of playing as a team member | | |reliable and friendly | | |skills in co-ordinating and delegating work procedures to staff members | | | | | |