I am currently employed three days a week as an office assistant and enjoy my role.  I have no formal qualifications, but I do have an extensive background in customer service, having worked in the then Bank Of Melbourne call centre as both a customer service consultant and a loans consultant, I was in this role for approximately 3 years.

I also spent approximately 8 years working as a Customer service leader for the Care Corp. (Shell), dealing with staff, customers and stock control.

In my current role which I have held for 4 years, I deal with customers daily, both over the telephone and face to face, along with this, I have data entry and basic excel skills.

In my working lifetime I have held positions ranging from Receptionist to Advertsing Manager, all of which involved customer service.