Lynette Scott's Resume

 

Western Australia 6030 Australia

Overview

 

My career has enabled the development of a broad range of skills in general office administration including the areas of customer service, accounts payable, accounts receivable, payroll, superannuation and management of administration staff.

Over the past 6 years, I have been fortunate to have experienced the varied aspects of running a business on a day to day basis.  This includes using accounting packages such as Attache and Sybiz.

I have demonstrated a high level of interpersonal skills via my direct contact with customers, suppliers, and the employment and training of various staff.  

My C.V demonstrates an ability to successfully function in both large and small companies in the public and private sectors.

Additionally, I have been personally involved in a sucessful charity fund raising for the Cancer Council.  

 

Achievements

  • Involved in successfully merging two business's into one location.
  • Personally  transferred customer data and information from one system into another.
  • Trained new customer service and administration staff on new data entry systems.
  • Developed and implemented customer service and administration procedures.
  • Liased with suppliers regarding trading terms and purchasing arrangements.
  • Selected and re organised office communications and I.T requirements.
  • Implemented new payroll process.

 

 

Career History

Jan 1970 - Present

Company name:Guardian Online Office National
Location:Morley, Australia
Industry:Retail
Comments:Guardian – Online Office National is a supplier of business supplies and office products mainly to B2B customers. The business is an independently owned member of Office Brands P/L which is the largest “buying group” of office supplies in Australia.

Based in Morley, the business currently services customers covering the complete metropolitan area of Perth.
    
Job Type:Full-Time
Detailed Description:Daily management of the customer service and administration staff.

Liaising with customers and suppliers.

Payment of supplier accounts, management of debtor and creditor accounts, back up of customer service and warehouse (goods inward and outwards) as required. Preparation of B.A.S statement, bank reconciliation, management of wages and superannuation. Take customer phone orders and follow up if required. Solve any customer service/supplier issues that may arise on a daily basis.

Education & Training

Jan 2003 - Dec 2003

Institution:Moorrabin Tafe
Institution Type:TAFE
Location:Melbourne
Course Name:Certificate 3 - Business & Office Management

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