Melissa Misson's Resume

 

Gold Coast, Queensland 4212 Australia

Overview

I am a competent and confident Account Manager, currently working within a large internationally recognised company.

I have achieved great results in my current role, gaining new business as well as retaining current business. I can offer people skills which are second to none, reliability and am a competent user of the entire Microsoft Office suite.

I am a hard worker, with an intense desire to succeed. I pride myself on my immaculate presentation and friendly yet professional nature.

Achievements

  • Successfully retained business of Centra Forklifts and managed to gain remainder of their business from DHL.
  • Helped create and implement the new quote module - a more efficient rating system
  • Gained a major shipment of 8 x 40'HC containers for Winstone Aggregates in order to start building their new plant

Career History

Jun 2008 - Present

Company name:Kuehne & Nagel Ltd
Location:Auckland, New Zealand
Industry:Supply Chain & Logistics
Company size:51-200 employees
Company web site:http://www.kuehne-nagel.com
    
Job Title:Key Account Manager
Job Type:Full-Time
Position Department:Sales
Closest Job Role:Account Manager
Detailed Description:•Supporting Sales Team & Sales Manager
•Managing a portfolio of 40 customers and any and all of their requirements
•Making face to face sales calls to current and prospective clientele
•Assisting Key Account Managers, Sales Reps and the Sales Manager with quotations and RFQ docs.
•Achieving targets in line with monthly GP levels
•Identifying potential business opportunities and pursuing these with key customers
•Assisting the Sales Manager with day to day management, including appointments, customer liaison and documentation
•Main point of contact for launching Kuehne & Nagel internet based quotation module. Involved in producing and refining all aspects of this tool.
•Comprehensive training course of how to ‘sell’ and tactical business strategies

Mar 2008 - Jun 2008

Company name:CEVA Logistics (NZ) Ltd
Location:Auckland, New Zealand
Industry:Supply Chain & Logistics
Company size:51-200 employees
    
Job Title:Sales Support
Job Type:Full-Time
Position Department:Sales
Closest Job Role:Assistant / Co-ordinator
Detailed Description:•Supporting Sales Team & Sales Manager
•Managing all incoming calls
•Providing assistance to key customers
•Preparing quotations & rates
•Attending weekly sales meetings
•Processing of sales minutes
•Liaising with multiple overseas agents and suppliers
•Processing of client claims
•Supporting management queries
•Managing day to day office requirements and orders

Mar 2006 - Mar 2008

Company name:Clemenger International Freight Ltd
Location:Auckland, New Zealand
Industry:Supply Chain & Logistics
Company size:1-10 employees
    
Job Title:Operational Assistant / Office All Rounder
Job Type:Full-Time
Position Department:Logistics, Transport & Supply
Closest Job Role:Operations Consultant
Detailed Description:•Handling cash
•Managing all incoming calls for all departments
•Providing customer service to all customers
•Preparing and presenting rates and quotations
•Corresponding with overseas and local agents
•Generating new business
•Supporting the Sales Manager and General Manager
•Processing of all documentation
•Refining operations procedures
•Direct support to the Operations Manager
•Coordinating/monitoring client deliveries
•Processing credit notes & freight invoices

Jun 2005 - Mar 2006

Company name:A.Hartrodt (NZ) Ltd
Location:Auckland, New Zealand
Industry:Supply Chain & Logistics
Company size:11-50 employees
    
Job Title:Import Airfreight Operator
Job Type:Full-Time
Position Department:Logistics, Transport & Supply
Closest Job Role:Operations Consultant
Detailed Description:•Processing of all airfreight documentation
•Checking in & releasing freight
•Dealing with clients, co-loaders and brokers
•Arranging deliveries of freight
•Processing credit notes & freight invoices
•Corresponding with overseas agents
•Attending fortnightly operations meetings
•Invoicing jobs
•Liaising with Airlines and tracking freight movements

Mar 2005 - Jun 2005

Company name:A.Hartrodt (NZ) Ltd
Location:Auckland, New Zealand
Industry:Supply Chain & Logistics
Company size:11-50 employees
    
Job Title:Receptionist
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Receptionist
Detailed Description:•Responsible for managing the busy switchboard
•Handling cash and all office orders
•Acting as a support to the operations team with all documentation
•Front of house and main point of contact for all visitors and international guests
•General office management and maintenance
•Making appointments and managing incoming queries

Education & Training

Jan 2001 - Nov 2004

Institution:Rosehill College
Institution Type:College
Location:Auckland, New Zealand
Course Name:NCEA Level 1 & 2
Study Units/Modules:
  • English
  • Biology
  • Chemistry
  • Mathematics
  • German as a second language
  • Advanced Physical Education

Skills

Business Skills

  • Communications (Advanced - >5 years experience)
  • Documentation (Advanced - >5 years experience)
  • Information Management (Advanced - >5 years experience)
  • Operations (Intermediate - 4-5 years experience)
  • Promotions (Advanced - >5 years experience)
  • Sales (Intermediate - 1.5-2 years experience)
  • Sales Support (Advanced - 3-4 years experience)

Visa Information

New Zealand

Visa Type:Citizen

Interests

Event Management and Promotions, Cooking, Physical fitness.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:14th March 2011
Would you relocate for a job?Open to Offers
Gender:Female
Marital Status:Cohabitating
Do I have a drivers license?Yes

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