Melissa Beards' Resume

 

15a Old Station Road, HELENSBURGH, New South Wales 2508 Australia
Mobile Number:0405600058
Email Address: shiza160206@hotmail.com

Career History

Jan 2000 - Jan 2002
Company name:Rockdale City Council
Location:Rockdale
Industry:Government
    
Job Title:Customer Service Officer/Call Centre/Administration
Job Type:Full-Time
Position Department:Customer Service & Call Centre
Closest Job Role:Other Cust Service & Call Centre Agent
Detailed Description:Administration
Clerical
Keyboard and Word Processing
Cash/Cheque/Credit Card & EFTPOS payments
Front Line Customer Service providing Advice, assistance on Council's activities and business
Road Opening Permits
Receipt and Balance cash float eg. Cashiering duties
Answering telephone & over the counter enquiries
Process Mail and distribute mail remittances
Rates enquiries eg. Arrears, interest, overcharges
Process request for Pensioner Rebates Applications
Property advice on Valuation, Ownership, Lot & DP
Receipt, Process & complete 149 and 603 Certificates
Receipting and Processing Dog and Cat Registrations
Processing DA's that are received through Mail or over the counter
Enter Customer complaints/requests and inquiries into the CRMS request system
Enter bookings into the RMS Booking System
Perform any Customer Service role as and when required

Jan 1997 - Jan 1999
Company name:Panalpina World Transport
Location:Mascot, Australia
Industry:Aviation & Transport
    
Job Title:Data Entry Officer
Job Type:Part-time
Position Department:Admin/Office Support
Closest Job Role:Data Entry / Word Processing
Detailed Description:Data Entry for Fashion Cell using Compile
Data Entry for Cell A & B using Edifice
Rovoked Tariff Concession Reports
Container Status Reports
Sea and Airfreight Registrations
Invoicing and Job Costing
Split all Documents
Prepare Job Folders
Registration
Pre-Alerts
Manifests
Clear Counter
Clients Status Reports
Update client jobs in Ortwin
Print Reports from Internet Browser
Maintain accounts and update so clients have on hand tracking of freight

Jan 1997 - Jan 1998
Company name:Ansett Air Freight
Location:Mascot, Australia
Industry:Aviation & Transport
Company size:1001-5000 employees
    
Job Title:Data Entry Officer
Job Type:Casual/Temporary
Position Department:Admin/Office Support
Closest Job Role:Data Entry / Word Processing
Detailed Description:Data Entry of all Air Freight consignment notes and manifests

Jan 1997 - Jan 1998
Company name:Qantas Air Freight
Location:Mascot, Australia
Industry:Aviation & Transport
    
Job Title:Data Entry Officer/Ticketing
Job Type:Casual/Temporary
Position Department:Admin/Office Support
Closest Job Role:Data Entry / Word Processing
Detailed Description:Data Entry of all Air Passenger tickets

Jan 1992 - Jan 1997
Company name:International Freight Services
Location:Alexandria, Australia
Industry:Aviation & Transport
Company size:51-200 employees
    
Job Title:Accounts Receivable Officer
Job Type:Full-Time
Position Department:Accounting
Closest Job Role:Credit Administrator
Detailed Description:Accounts Receivable
Accounts Payable
Cash Receipts
Petty Cash
Credit Approval
Account Application Approval
Supervisor of Melbourne & Brisbane Debtors
Processing Monthly Debtor Statements
Data Entry of cheques
Data Entry of Monthly Bank Statements
Invoicing
Duty Disbursement Collection
Bank Reconciliation
Debtors Accounts Reconciliation
Client Discounts
Direct Debits
Foreign Currency Transactions

Jan 1991 - Jan 1992
Company name:McArthur Shipping & Agency Co
Location:Alexandria, Australia
Industry:Aviation & Transport
Company size:11-50 employees
    
Job Title:Accounts Receivable Officer
Job Type:Full-Time
Position Department:Accounting
Closest Job Role:Acc Receivable Administrator
Detailed Description:Accounts Receivable
Cash Allocation
Typing Shipping Line Accounts

Jan 1989 - Jan 1990
Company name:Heathcote Motor Repairs
Location:Heathcote, Australia
Industry:Automotive
Company size:1-10 employees
    
Job Title:Receptionist
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Receptionist
Detailed Description:Data Entry
Customer Service
Invoicing
Banking
Payroll
Accounts Payable/Receivable
Group Tax /Superannuation

Education & Training

Jan 1997 - Jan 1997
Institution:Credit Reference Association
Institution Type:Association/Club
Location:Alexandria, Australia
Course Name:Success Skills of Credit Control

Jan 1991 - Jan 1992
Institution:Gymea College of TAFE
Institution Type:TAFE
Location:Gymea, Australia
Course Name:Advanced Certificate in Office Administration
Study Units/Modules:
  • Keyboarding
  • Keyboarding Office Applications 1 and 2
  • Office Practice
  • Office Communications 1 and 2
  • Office English 1 and 2
  • Electronic Calculations
  • Technology in the Office
  • Word Processing Familiarization
  • Administration Principles and Practice
  • Intergrated Information Management
  • Bookkeeping
  • Computer Bookkeeping Systems 1

Jan 1991 - Dec 1991
Institution:Gymea College of TAFE
Institution Type:TAFE
Location:Gymea, Australia
Course Name:Word Processing Certificate Course
Study Units/Modules:
  • Document Creation and Display
  • Office Applications
  • Specialist Applications
  • Changing Packages
  • Machine Transcription

Jan 1986 - Dec 1989
Institution:Heathcote High School
Institution Type:High School
Location:Heathcote, Australia
Course Name:School Certificate
Grade:Year 10
Study Units/Modules:
  • English
  • Mathematics - Intermediate
  • Science
  • Geography
  • Art
  • Textiles and Design
  • Mass Media Studies
  • Health Education

Licenses & Certifications

Drivers Licence

Surf Life Saving Resuscitation Certificate

Personal Information

Job Seeking Status:Open to Opportunities
I am on a notice period (days):  0
I am available from:8th October 2011
Would you relocate for a job?No
Date of Birth:6th October 1973
Gender:Female
Marital Status:Married
Do I have a drivers license?Yes

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