Michelle Swan's Resume

 

Oakden, South Australia 5081 Australia

Overview

I was born in Sydney NSW, and moved to Adelaide just before i turned 18. I started to work in the very fashionable and trendy Old Lion Hotel, as cashier and hostess .It was this experience that developed my love for the hospitalityt industy.

I  developed very quickly a tradition for making  guests  feel welcomed and comfortable in the venue.

I learnt the art of customer service from some very influential people in the industy

My love for the industry has resulted in my placement and promotion as Front Office Manager at a very busy hotel.

I have worked in the hospitality industy for over 30 years, and my main focus is still the Guest.

Achievements

HGT Front Line Management Training Cert 4 (Current Training)

Career History

Sep 1978 - Dec 1981
Company name:Old Lion Hotel
Location:Adelaide, Australia
Industry:Hospitality, Travel & Tourism
Company size:51-200 employees
Company web site:http://www.lionhotel.com.au
    
Job Title:Cashier/Hostess
Job Type:Part-time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Events / Functions

Education & Training

Feb 1973 - Aug 1978
Institution:Davidson High School
Institution Type:High School
Location:Sydney NSW, Australia
Course Name:Completed
Grade:5thForm

Skills

Product Skills

  • Assess-Design-Develop / Workforce Performance Solutions (Advanced - >5 years experience)
  • Basic Call-Center Management System Reporting Desktop (Expert - >5 years experience)
  • Knowledge Management Products / Enterprise Information (Advanced - >5 years experience)

Interests

Travel.

Personal Information

Job Seeking Status:Open to Opportunities
I am on a notice period (days):  0
I am available from:15th February 2011
Would you relocate for a job?Yes
Gender:Female
Marital Status:Widowed
Do I have a drivers license?Yes

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