Tamborine, Queensland 4270 Australia

Holding certificates in both financial services and business administration I have been able to explore different aspects of my professional career and developed significant skills in broad fields and enabled me to communicate with people on multiple levels.

I have written and editorial for Poolside Magazine published in 2009/10, worked in conjunction with Brisbane City Council, Youth Week and Council run youth organization Visible Ink space to conduct several 'Battle of the Bands' on Brisbane’s north side. President of the young mothers group I was a part of in 2005 and successfully winning a government grant to develop the literacy and numerous skills of young mothers.

I have implemented new and/or improved processes on a small business and corporate scale including CRM development. Worked in conjunction with legal, compliance, HR, marketing, ecommerce, PR and other corporate divisions to develop documentation and contracts for clients. Met or exceeded company KPI or deadlines within the financial services and insurance industries.

Overall I have a broad understanding of business from many view points and I believe having been exposed to this gives me an edge and diversity over those who have not.

 

Sep 2010 - Jan 2011

Company name: Greg Chappell Cricket Centre Location: Brisbane, Australia Industry: Retail Company size: 11-50 employees       Job Title: Customer Service Manager- Generis Job Type: Part-time Position Department: Sales Closest Job Role: Manager Detailed Description: Manage office operations to ensure efficient office environment Quotation and Tender Preparation including design and creation of sporting/club wear Purchase Orders and Liaison with suppliers Dispatch and tracking of customer orders Marketing Supervision of up to 5 staff members

Jul 2009 - Feb 2010

Company name: Aqua Vista Glass Location: Northgate, Australia Industry: Trades & Services Company size: 11-50 employees Comments: Position made redundant       Job Title: Operations Administrator Job Type: Full-Time Position Department: Admin/Office Support Closest Job Role: Office Manager Detailed Description: General Office duties to ensure the efficiency of the office Customer liaison in relation to progress updates on works and other booking/sales enquiries Compliation of marketing maretials Marketing and Sales Reporting General P.A duties to Director and Sales Manager

Jul 2008 - Jun 2009

Company name: RSL Care Location: Caboolture, Australia Industry: Health, Medical & Pharma Company size: 501-1000 employees Comments: Child born 3 months prematurely - resigned       Job Title: Administration- Sites Job Type: Full-Time Position Department: Admin/Office Support Closest Job Role: Administrator Detailed Description: General Administration to ensure office efficiency Creditors, Debtors and Reconciliations of all site invoicing Roster management Compilation of bi-monthly newsletter Uniform ordering across site Implementation and maintenance of uniform and stationary impress systems.

Apr 2007 - Apr 2008

Company name: Associated Marine Insurers Location: Milton, Australia Industry: Banking & Financial Services Company size: 11-50 employees Comments: 12 month contract completed       Job Title: Credit Controller Job Type: Full-Time Position Department: Banking & Financial Services Closest Job Role: Collections Administrator Detailed Description: General administration and reception duties to ensure efficient customer service Control of overdue accounts and reconciliations Liaising and assisting internally with underwriting and development teams Liaising externally with brokers and direct clients. Development of processes in relation to credit control and the tracking of correspondence between external clients which decreased the amounts outstanding and increased client relationships with the department.

Aug 2006 - Apr 2007

Company name: Australian Insurance Holdings Location: Toowong, Australia Industry: Banking & Financial Services Company size: 501-1000 employees Comments: offered contract position       Job Title: Partnerships Administrator- Strategic Alliance Job Type: Full-Time Position Department: Sales Closest Job Role: Assistant / Co-ordinator Detailed Description: General administrative duties Development of departmental processes Reconciliation of Alliance Accounts Market research presentations Acquisition of large corporate clients in conjunction with Business Development Managers Compilation of marketing materials for Strategic Alliance sub-sector Development of new branding and website Liaisons with Information Technology, Marketing, Ecommerce, Legal, Compliance, Underwriting, Public Relations and external web-based companies. Design and implemented a Strategic Alliance newsletter

Sep 2005 - Jul 2006

Company name: Matthews Fire Alarm Location: Eagle Farm, Australia Industry: Manufacturing & Industrial Company size: 501-1000 employees       Job Title: Sales Administrator Job Type: Full-Time Position Department: Admin/Office Support Closest Job Role: Sales Support Detailed Description: General office and reception duties to ensure efficient running of front of house. All aspects of sales administration from order processesing to dispatch Development of increased processes During my time at Matthews Fire Alarm I obtained my forklift ticket.

Sep 2004 - Oct 2005

Company name: McCarthy Homes Location: Chermside, Australia Industry: Construction, Architecture & Interiors Company size: 11-50 employees Comments: Traineeship       Job Title: Receptionist/Supervisor Support Job Type: Full-Time Position Department: Admin/Office Support Closest Job Role: Administrator Detailed Description: General Reception and Office duties to esure efficiency of office. Coordination of weekly functions Supporting construction supervisors to ensure correct plans and legal documentation on site Liaison with Trades and Suppliers. Compilation of Construction Files.

Aug 2006 - Aug 2006

Institution: Hotline Training Institution Type: College Location: Toowong, Australia Course Name: Certificate III in Financial Services

Sep 2004 - Sep 2005

Institution: Brisbane North Institute of Tafe Institution Type: TAFE Location: Bracken Ridge, Australia Course Name: Certificate III in Business Administration

Jan 2001 - Nov 2001

Institution: Henrda Secondary College Institution Type: High School Location: Hendra, Australia Course Name: High School Grade: 12

LF Fork Lift Truck - Not pedestrian operated
Reference:	00388637
Issuer:	OHS Certifcation Australia
Valid From:	18th April 2006

Self Evaluation , Communication and learning, Inspirational speakers and self development days, The Arts, Waterskiing, Travelling, Painting.

Job Seeking Status:	Seriously Looking
I am on a notice period (days):	0
I am available from:	31st March 2011
Would you relocate for a job?	Open to Offers
Gender:	Female
Marital Status:	Cohabitating
Do I have a drivers license?	Yes