Nicola King's Resume

 

Armadale, Western Australia 6112 Australia
Mobile Number:0420932407
Fax Number:0894972487
Email Address: nickietebay@gmail.com

Overview

 With the knowledge and training I have received from working in a variety of industries I have developed strong retail, sales, customer service  and management skills, which has developed superior interpersonal acumen that establishes strong relationships with team members and clients at all levels, giving each team member and/or client equal opportunity and understanding of there diversity in all communication.
 my key skill set;

  • An eye for detail

  • A high level of customer service and satisfaction

  • Handling customer inquiries with focus on positive resolutions and outcomes

  • Excellent communication skills

  • Problem solving flair

  • High level of PC/Mac knowledge, which includes all peripheral equipment

  • Excellent organizational and time management skills

 

Achievements

  • Brought first company at 22 years
  • Grow company to t/o 3m +
  • Sold company and brought farm at 26 years
  • Brought, ran and sold hotel

Career History

Apr 2008 - Present
Company name:The King Family
Location:Perth, Australia
Industry:Executive
Company size:1-10 employees
    
Job Title:Home Engineer
Job Type:Full-Time
Position Department:Executive
Closest Job Role:Senior Manager & Board
Summary:To maintain a safe, healthy and fun environment for the members of the family
Detailed Description:Researching Perth and WA
Finding job prospects for Husband
Finding and buying House, relocating belongings from NZ Relocating 3 dogs from NZ
Setting up house
Maintain the family's safety, health and happness

Sep 2010 - Jul 2011
Company name:Lake Maintenance
Location:North Coogee, Australia
Industry:Administration & Secretarial
Company size:11-50 employees
Company web site:http://www.drlake.com.au
    
Job Title:Property controller
Job Type:Part-time
Position Department:Government & Defence
Closest Job Role:Federal Government
Summary:Maintenance control for Housing WA
Detailed Description:Admininstration for all maintenance carried out on HWA homes in the greater WA area excluding perth metro

Apr 2007 - Apr 2008
Company name:3 Dogs Down Kohatu Hotel
Location:Nelson, New Zealand
Industry:Hospitality, Travel & Tourism
Company size:11-50 employees
Comments:country hotel with bar, accomodation and cafe` plus camping and store
    
Job Title:Hotel General Manager
Job Type:Full-Time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Other Hospitality, Travel & Tourism
Summary:To manage and mantain the whole operation of the hotel
Detailed Description:Office Management: accounts, banking, reports,
Staff management: hiring, training, rosters
Kitchen: cooking, cleaning, stock control, ordering, sales reps.
Bar: hostess service, stock control, cleaning
Remuneration:NZD 65,000.00 Annually

Jul 2005 - Apr 2007
Company name:Internal Affairs Department New Zealand Government
Location:Wellington, New Zealand
Industry:Government
Company size:501-1000 employees
    
Job Title:Passports officer/Flying squad
Job Type:Full-Time
Position Department:Government & Defence
Closest Job Role:Federal Government
Summary:serving the department when and where needed
Detailed Description:Data entry of all information forward to the department. Sorting, filing and processing all money both cash and credit cards for all related fees. Processing passport applications though to posting. Working where ever needed, using any of the 15 different software and databases. Managing calls from call centre, other teams and dealing with clients with very sensitive information diverse backgrounds and languages
Remuneration:NZD 32,500.00 Annually

Mar 2005 - Jul 2005
Company name:Madison Temping Agencies
Location:Wellington, New Zealand
Industry:Administration & Secretarial
Company size:201-500 employees
Comments:
temping while studing
    
Job Title:Data entry/scanner
Job Type:Full-Time
Position Department:IT & Telecommunications
Summary:temping
Detailed Description:First assignment: Data entry and QC on a national history project to turn news papers in to a digital format from the first settlers until the early 1900's.

Second assignment: Scanner operator xy-15 for the NZRN Digitalising photos from the early part of the 1900's QC, cropping, set up and image enhancement.

Oct 2004 - Apr 2005
Company name:Masterfoods ANZ
Location:Wellington, New Zealand
Industry:Sales
Company size:More than 10000 employees
    
Job Title:Sales/merchandiser
Job Type:Part-time
Position Department:Sales
Closest Job Role:Sales Rep / Consultant
Summary:company rep for mars petfood div
Detailed Description: Keeping managers, up to date on product range in store.
Updating sebel IT system for the entire product range for mars.
Maintaining products in store and shelve share.
Orders and promotion of products to store buyers.
Remuneration:NZD 20.00 Hourly

Sep 2003 - Oct 2004
Company name:Sandwich Express
Location:Wellington, New Zealand
Industry:Food & Beverage
Company size:1-10 employees
    
Job Title:Catering for Cryovac
Job Type:Part-time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage
Summary:Sole Charge factory café aria
Detailed Description:Cash handling,Customer service, making of sandwich, pasties and cakes
Remuneration:NZD 11.50 Hourly

Mar 2003 - Sep 2003
Company name:City Stop
Location:Wellington, New Zealand
Industry:Retail
Company size:11-50 employees
    
Job Title:Evening Manager
Job Type:Full-Time
Position Department:Retail
Closest Job Role:Manager
Summary:Sole charge of shop and supervising staff
Detailed Description:Maintaining an exemplary standard of customer service
Inventory control and stock taking
Cash handling, account reconciliation and regular reporting
Providing training and HSE coordinator
Remuneration:NZD 15.00 Hourly

Sep 2002 - Mar 2003
Company name:Wellington Tool Shed
Location:Wellington, New Zealand
Industry:Manufacturing & Industrial
Company size:1-10 employees
    
Job Title:Sales/office assistant
Job Type:Full-Time
Position Department:Construction, Building & Architecture
Closest Job Role:Sales
Summary:Girl Friady for a tool shop
Detailed Description:Day to day running of the office.
Tool Shed club database monthly reports, accounts, deliveries.
Sale assistants when required
Remuneration:NZD 12.00 Hourly

Jul 2001 - Sep 2002
Company name:BP Express
Location:Wellington, New Zealand
Industry:Retail
Company size:1001-5000 employees
    
Job Title: Customer Service Operator
Job Type:Full-Time
Position Department:Retail
Closest Job Role:Other Retail
Summary:sales and service for all BP Oils products
Detailed Description:Maintaining an exemplary standard of customer service
Inventory control and stock taking
Cash handling, account reconciliation and regular reporting
Supervising junior staff and providing training in areas of experience.
Acting manager when away Store Manager is away and HSE coordinator.
Remuneration:NZD 11.50 Hourly

May 2001 - Jul 2001
Company name:Bakers Delight
Location:Wellington, New Zealand
Industry:Retail
Company size:11-50 employees
    
Job Title:Supervisor
Job Type:Full-Time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage
Summary:Bakery and front of house supervisor
Detailed Description:Sole charge responsibilities when owners are out of shop
customer service and cash handling maintaining premises and hygiene standards,inventory control
Remuneration:NZD 11.50 Hourly

Nov 2000 - May 2001
Company name:Masterfoods
Location:Wanganui, New Zealand
Industry:Manufacturing & Industrial
Company size:1001-5000 employees
    
Job Title:Quality Control Officer
Job Type:Full-Time
Position Department:Manufacturing
Closest Job Role:QA / QC Consultant
Summary:Manufacturing Petfood product for Mars
Detailed Description:Coordinating daily plant functions
Monitoring factory procedures
ensuring maximum productivity, general problem solving
Remuneration:NZD 11.50 Hourly

Education & Training

Aug 2011 - Sep 2015
Institution:Curtin University
Institution Type:University
Location:Perth, Australia
Course Name:Bachelor of Arts ((Internet Communications)
Comments:Studying on my time for pleasure

Jan 1983 - Dec 1988
Institution: Ruapehu College
Institution Type:College
Location:Ohakune, New Zealand
Course Name:yr 12 cert in english

Skills

Business Skills

  • Cash Handling (Advanced - >5 years experience)
  • Crisis Management (Intermediate - >5 years experience)
  • Information Technology (Advanced - >5 years experience)
  • Management (Advanced - >5 years experience)
  • Operations (Advanced - >5 years experience)
  • Quality Control (Advanced - >5 years experience)
  • Reporting (Intermediate - 2-3 years experience)
  • Sales (Advanced - 4-5 years experience)
  • Training (Intermediate - >5 years experience)

Product Skills

  • Call Center (Novice - <3 months experience)
  • Excel (Advanced - >5 years experience)
  • Linux (Novice - 1.5-2 years experience)
  • Lotus Notes (Novice - 1.5-2 years experience)
  • MS Access (Novice - 1.5-2 years experience)
  • Notes (Intermediate - 3-4 years experience)
  • PowerPoint (Advanced - >5 years experience)
  • Word (Advanced - >5 years experience)
  • X Windows (Advanced - >5 years experience)

Industry Company Experience

  • Banking (Intermediate - >5 years experience)
  • Catering (Advanced - >5 years experience)
  • Data (Advanced - >5 years experience)
  • Food (Advanced - >5 years experience)
  • Government (Intermediate - 2-3 years experience)
  • Information Technology (Advanced - >5 years experience)
  • Management (Intermediate - >5 years experience)
  • Manufacturing (Intermediate - 2-3 years experience)
  • Operations (Advanced - >5 years experience)
  • Retail (Advanced - >5 years experience)
  • Travel (Intermediate - 3-4 years experience)

Licenses & Certifications

Drivers license

Visa Information

New Zealand

Visa Type:Citizen

Interests

Food and wine, Dog sled racing, Rally Cars, Travel.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:19th July 2010
Would you relocate for a job?Open to Offers
Gender:Female
Marital Status:Married

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