OLGA MARINKOVIC's Resume

 

ST ANDREWS, New South Wales 2566 Australia

Overview

I have a Diploma in Travel and Tourism Management. I have approximately 5-6yrs experience in the Travel industry ranging from Wholesale to Retail. I have extensive experience and knowledge from working in an Inbount Customer service Centre, reservations and face to face customer service. I also have experience in telemarketing and have also worked in the Health and wellbeing industry. Since 2008 I have become a mother and have 2 daughters. I am looking at easing myself back into the workforce to better support my family and become a good role model for my children.

Achievements

Top reservations consultant on numerous occasions, including making 3million for the company and receiving awards for this. I was also reaching high KPI's and taking the most calls in a day.

Career History

Sep 2004 - Jun 2005
Company name:Explore Holidays
Location:sydney, Australia
Industry:Hospitality, Travel & Tourism
Company size:51-200 employees
Comments:I made top travel consultant on many occasions and achieved a 3million target for the company.
    
Job Title:Reservations Consultant
Job Type:Full-Time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Sales Consultant
Summary:WHOLESALE
Detailed Description:*Making travel reservations for travel agents.
*Creating itineraries
*Booking flights with Galileo
*Processing payments
*Extensive product knowledge
*Working towards KPI's and sales targets
*Handling problems or changes with bookings
*Team work

Mar 2004 - Sep 2004
Company name:Interline Reservations
Location:Sydney, Australia
Industry:Hospitality, Travel & Tourism
Company size:1-10 employees
Comments:Travel consultant for the travel industry/staff travel
    
Job Title:Travel consultant
Job Type:Full-Time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Travel Consultancy
Detailed Description:*Creating itineraries for clients in the travel industry / freight forawrding
*Booking accommodation and flights
*Ticketing flights
*Invoicing
*Follow up calls
*Face to face customer service

Nov 2001 - Mar 2004
Company name:Fastbook Holidays
Location:Sydney, Australia
Industry:Hospitality, Travel & Tourism
Company size:11-50 employees
    
Job Title:Reservations Consultant
Job Type:Full-Time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Sales Consultant
Summary:WHOLESALE
Detailed Description:*Making travel reservations for travel agents and some direct passangers
*Working towards KPI's and sales targets
*Extensive product knowledge
*Handling any problems or changes to bookings
*Creating itineraries
*Invoices

options.

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