Bayern Germany
Mobile Number:
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Raised bilingual

Customer service proficient, good communication skills

Team player as well as self-reliant in achieving own projects with responsibility and perfection

Skilled in all Microsoft office programs and SAP

Worked in different environments: Pharmaindustry, Manufacturing and Industrial, Hotel

Jan 2006 - Mar 2011

Company name: Sanofi Pasteur MSD Location: Leimen, Germany Industry: Health, Medical & Pharma Company size: 201-500 employees Company web site: http://www.spmsd.com/index.asp?lang=1       Job Title: Service Center Agent Job Type: Full-Time Position Department: Customer Service & Call Centre Closest Job Role: Call Centre Agent Detailed Description: Commercial activities:                - Information regarding  price and delivery conditions of vaccines - Processing orders and return shipments including their inspection and invoicing - Customer service and assistants - Assisting, controlling and invoicing of consigment stocks of clients Medical activities: -  Medical advice; especially for doctors and pharmacists -  Information about vaccines, ingredients, vaccinate schemes  and inquiries about FDA -  Transfering side effects and miss-uses to the medical safety department Administrative duties: - Maintain and administrate client data (Order history, Price data book)                          - Create offers in cooperation with the sales department - Conducting telemarketing activities - Creating, updating of the vaccination availability list for the internal departements  and  sales representatives

Sep 2004 - Feb 2005

Company name: Kronen Pharmacy Location: Würzburg, Germany Industry: Health, Medical & Pharma Company size: 11-50 employees       Job Title: Assistant Pharmacist Job Type: Internship Position Department: Sales Closest Job Role: Sales Rep / Consultant Summary: Sales, Advising, and lab work

Oct 2001 - Feb 2002

Company name: ZF Sachs GmbH Location: Schweinfurt, Germany Industry: Manufacturing & Industrial Company size: 1001-5000 employees Company web site: http://www.zf.com/corporate/en/homepage/homepage.html       Job Title: HR Assistant Job Type: Internship Position Department: Human Resources & Recruitment Closest Job Role: General HR Summary: Personnel Affairs Office and Retirement Department

Sep 2001 - Oct 2001

Company name: Laudensacks Parkhotel Location: Bad Kissingen, Germany Industry: Hospitality, Travel & Tourism Company size: 11-50 employees Company web site: http://www.laudensacks-parkhotel.de       Job Title: Hotel manageress Job Type: Internship Position Department: Hospitality, Travel & Tourism Closest Job Role: Front Office Summary: Customer Service, Reception, Housekeeping

Sep 2002 - Feb 2005

Institution: Vocational School for Pharmaceutical Technical Assistants Institution Type: College Location: Würzburg, Germany Course Name: Pharmaceutical Technical Assistants

Sep 1999 - Jul 2001

Institution: Friedrich-Fischer-School, 2 year college Institution Type: College Location: Schweinfurt, Germany Course Name: Qualification entrance of applied sciences

Germany
Visa Type:	Working Holiday Visa
Visa Name:	German / 417 / Work Holiday
Valid From:	30th March 2011
Valid To:	29th March 2012

World news and events, Skiing, Jogging, Traveling , Swimming & SCUBA Diving.

Job Seeking Status:	Seriously Looking
I am on a notice period (days):	0
I am available from:	4th April 2011
Would you relocate for a job?	Open to Offers
Gender:	Female
Marital Status:	Married
Do I have a drivers license?	Yes