Rosanna Tootoo's Resume

 

Sydney, New South Wales 2168 Australia

Overview

I am a Positive and Hardworking individual who lets my work speak for itself. I love the opportunity to learn something new everyday. I have experience in Fashion,Management,Customer Service,Sales,and General Officeworks.

I have great Customer Service Skills and the ability to work in a team environment.

With the experience and skills i try my best to make the customers feel 100% and happy at all times so that they can come back time and time again.I am one to never shy away from new experiences and new walks of life.

 

Career History

Jul 2011 - Present

Company name:Mamaway
Location:Sydney, Australia
Industry:Retail
Company size:1001-5000 employees
Company web site:http://service@mamaway.com
    
Job Title:Retail Associate
Job Type:Part-time
Position Department:Retail
Closest Job Role:Sales Consultant
Summary:Customer Service,POS System,stocktaking, cleaning products,cleaning store,Opening/Closing,End of Day

May 2008 - Jun 2011

Company name:King Cotton
Location:Sydney, Australia
Industry:Fashion/Beauty
Company size:11-50 employees
    
Job Title:Clothing Sorter/ Manager
Job Type:Casual/Temporary
Position Department:Other
Detailed Description:Customer Service
Sorting clothing for 5 company shops in Sydney and Markets.
Select different styles for Company shops
Hang jeans,shirts,jackets for company markets
Exhibit knowledge about Fashion-reading Vogue and many more magazines.
Learn Current and previous trends.
Training new employees about International brands,fashion,Sorting,material & texture.
cleaning.
Driving a team to complete and meet daily requirements.
Creating a happy and comfortable environment for team members using a positive attitude

Aug 2007 - Mar 2008

Company name:TSA Group
Location:Sydney, Australia
Industry:Customer Service & Call Centre
Company size:11-50 employees
    
Job Title:Customer Service/ Sales
Job Type:Part-time
Position Department:Customer Service & Call Centre
Closest Job Role:Other Cust Service & Call Centre Agent
Detailed Description:Customer Service
General Enquiries
Dealing with customer complaints
Answering incoming calls
Officeworks
Exhibit company knowledge-Home phone packaging/mobiles and Business Packaging
Calling businesses using company database
Appointment setting
Daily sales targets

Sep 2006 - Jun 2007

Company name:Australian International moving Services
Location:Sydney, Australia
Industry:Aviation & Transport
    
Job Title:Export/Import Co-Ordinator
Job Type:Full-Time
Position Department:Logistics, Transport & Supply
Closest Job Role:Customer Support
Detailed Description:Dealing with customer Inquiries/Complaints
Dealing with Export/Import
Dealing with Shipping Companies and Overseas agents
Cash handling
Using excel,Word,Powerpoint
General Office cleaning
Invoicing

Education & Training

Jan 2002 - Nov 2005

Institution:Villa Mara College
Institution Type:College
Location:Christchurch, New Zealand
Course Name:NCEA
Grade:Levels 1 and 2

Jan 1994 - Dec 2001

Institution:St Bernadette's School
Institution Type:Primary School
Location:Christchurch, New Zealand
Course Name:Year 8

Skills

Business Skills

  • Customer Service (Advanced - 4-5 years experience)

Product Skills

  • Excel (Novice - 3-6 months experience)
  • Invoicing (Intermediate - 1-1.5 years experience)
  • Microsoft Mail (Advanced - 3-4 years experience)
  • Microsoft Office 2007 (Intermediate - 2-3 years experience)
  • PowerPoint (Intermediate - 1.5-2 years experience)
  • Styling (Intermediate - 1-1.5 years experience)

Industry Company Experience

  • cleaning (Expert - 3-4 years experience)
  • Management (Advanced - 1.5-2 years experience)
  • Telemarketing, Call Centres & Other Direct Marketing (Advanced - 1.5-2 years experience)

Licenses & Certifications

Professional Styling

Valid From:10th March 2011

MAINZ AUDIO ENGINEERING

Valid From:6th August 2004

New Zealand school of Travel and Tourism

Valid From:3rd May 2004
Valid To:3rd December 2021

Interests

Reading, Fashion Blogging, Fashion magazines, Fashion TV, Designing clothing, styling friends and family.Playing volleyball in summer and indoor netball in Winter.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:22nd July 2011
Would you relocate for a job?Open to Offers
Gender:Female
Do I have a drivers license?No

advertisement.