Penrith, New South Wales 2750 Australia

SKILLS AND ABILITIES

 

• 10 years experience in admin based roles
• Phone based and paper based data entry experience
  
• Intermediate / Advanced knowledge of Word, Excel and PowerPoint
• Typing speed: 60wpm, 98% accuracy / 15000 ksph, 95% accuracy
  
• Highly effective communication skills
• Works well independently as well as in a team environment
• Staff supervision experience of up to 30 staff

 

Jun 2007 - Feb 2010

Company name: Unilever Australasia Location: Epping, NSW, Australia Industry: Administration & Secretarial Company size: 501-1000 employees Company web site: http://www.unilever.com.au       Job Title: Consumer Relations Representative Job Type: Full-Time Position Department: Customer Service & Call Centre Detailed Description: - Phone, email and letter based customer service; - Documenting and examining customer enquiries; - Compiling and generating letters; - Use of in house database to access customer details; - Alpha and numeric data entry; - Typing of office documentation; - General office maintenance and filing

Nov 2005 - Jun 2007

Company name: Sozuti Signs, Designs and Prints Location: Glenhaven, NSW, Australia Industry: Trades & Services Company size: 1-10 employees Company web site: http://www.sozutisdp.com.au       Job Title: Administration Manager Job Type: Part-time Position Department: Admin/Office Support Detailed Description: - Client liaison (phone and face-to-face); - Typing of all company documentation; - Manage cheques and banking; - General office maintenance

Jan 2006 - Jan 2007

Company name: HSBC Banking - Collections Department Location: Parramatta, NSW, Australia Industry: Banking & Financial Services Company size: More than 10000 employees Company web site: http://www.hsbc.com.au       Job Title: Administration Officer Job Type: Part-time Position Department: Admin/Office Support Detailed Description: - Compiling and generating letters and reports; - Word, Excel, Java Script; - Use in house database to access customer details; - Alpha and numeric data entry; - Assemble court documentation; - Filing of correspondence

Aug 2003 - Nov 2005

Company name: Manchester Unity Health Insurance Location: St Leonards, NSW, Australia Industry: Customer Service & Call Centre Company size: 1001-5000 employees Company web site: http://www.manchesterunity.com.au       Job Title: Customer Service Representative Job Type: Full-Time Position Department: Customer Service & Call Centre Detailed Description: - Phone based customer service / data entry; - Short term acting senior roles; - Supervision of up to 8 staff; - Documenting and examining customer enquiries

Jul 1999 - Aug 2003

Company name: BridgeClimb Location: The Rocks, NSW, Australia Industry: Customer Service & Call Centre Company size: 1001-5000 employees Company web site: http://www.bridgeclimb.com       Job Title: Senior Customer Service Representative Job Type: Full-Time Position Department: Customer Service & Call Centre Detailed Description: - Client liaison (phone and face-to-face); - Reservations and sales of BridgeClimb products; - Acting Senior roles (up to 6 months); - Staff supervision of up to 30 staff; - Typing of office documentation ; - Tending to corporate groups and wholesalers; - General office administration and filing

Mar 1998 - Jun 1998

Institution: Lorraine Martin College Institution Type: College Location: Parramatta, Australia Course Name: Office Administration Level III

Jan 1992 - Nov 1997

Institution: Catherine McAuley High School Institution Type: High School Location: Westmead, NSW, Australia Course Name: Higher School Certificate

- Jewellery making, - Music and film, - Interacting with people at all levels, - Crosswords, - Reading and literature.

Job Seeking Status:	Seriously Looking
I am on a notice period (days):	0
I am available from:	20th April 2010
Would you relocate for a job?	No
Gender:	Female
Marital Status:	Cohabitating
Do I have a drivers license?	Yes