Sasha Cotterill's Resume

 

Daguilar, Queensland 4514 Australia

Overview

I consider myself to be a very friendly and outgoing person who prides myself on giving excellent customer service. I am self motivated comitted and approach every task with a proffessional attitude.

Career History

Jan 2008 - Present
Company name:Credit Union Australia
Location:Morayfield, Australia
Industry:Banking & Financial Services
    
Job Title:Member Services Advisor
Job Type:Full-Time
Detailed Description:Responsible for achieving ongoing sales targets and leading sales campaigns to motivate staff.
Processing personal loan applications.
Providing excellent customer service. Teller duties and balancing at start/end of day.

Jun 2004 - Sep 2008
Company name:NZCU Baywide
Location:Hastings, New Zealand
Industry:Banking & Financial Services
    
Job Title:Customer Services Officer
Job Type:Full-Time
Detailed Description:Working as a teller responsible for balancing at start/end of day. Responsible for looking after customers needs, general enquiries and lending enquiries.

May 2003 - Apr 2004
Company name:Monsoon
Location:Petersfield, United Kingdom
Industry:Retail
    
Job Title:Retail Sales Assistant
Job Type:Casual/Temporary
Detailed Description:Working for one of the UK's Leading fashion retailers.
Providing first class customer service.
Maximizing on sales and working as a team to reach targets.

Apr 2001 - Apr 2003
Company name:Freedom Customer Service
Location:Sydney, Australia
Industry:Customer Service & Call Centre
    
Job Title:Customer Service Assistant
Job Type:Full-Time
Detailed Description:Responsible for resolving customers post sales issues.
Negotiating with customers and understanding their every need.

Sep 1999 - Apr 2001
Company name:Downtown Duty Free
Location:Sydney, Australia
Industry:Retail
    
Job Title:Retail Sales Assistant
Job Type:Casual/Temporary
Position Department:Retail
Detailed Description:Working both air side and land side for a leading duty free store.
Customer service focused

Aug 1993 - May 1999
Company name:British Airways Holidays
Location:Gatwick, United Kingdom
Industry:Hospitality, Travel & Tourism
    
Job Title:Tailor Made Holidays Consultant
Job Type:Full-Time
Detailed Description:Responsible for structuring and selling individually designed holidays and tours around the world.
Maximizing on sales and achieving targets.

Education & Training

Apr 1981 - Sep 1990
Institution:Warblington
Institution Type:High School
Location:Havant, United Kingdom
Course Name:English Language,Maths, Art, Geography,
Grade:O Level

Interests

Walking and painting.

options.

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