Sukh Sandhu's Resume

 

71 Gentles Avenue, Campbellfield, Victoria 3061 Australia
Home Number:0393242666
Mobile Number:0433276633
Work Number:0386133907
Email Address: sukhsandhu@me.com

Overview

I am a creative, professional and resourceful Manager & IT Lecturer with over 12 years of extensive experience in education and directing executive-level administrative affairs. I am also a qualified computer professional having completed my BCA, PGDCA, MSC (CS), MCA, MIT (Masters in Information Technology) all in computer Science and Information Technology.

 

I have excellent organizational and communication skills with the ability to independently plan and manage diverse business relationships. My strong time management and problem solving abilities means that I am able to manage multiple tasks and set priorities.

Achievements

Student of the Month Award, Accredited Online Training (AOT) for Certificate IV in Training & Assessment

Prize in Social welfare Stories, Haryana Punjabi (Sahit) Kala Manch. Got First prize in "Mini Story Competition" on the basis of Lok Sewa Story (Social welfare Stories)

Scholarship in Inlingua Certificate of excellence, Inlingua International School of English. Scholarship in Inlingua Certificate of excellence (English) from Inlingua International English School, passed it with 88% marks

First Division in PGDCA, Kurukshetra University. PGDCA (Post graduate diploma in computer applications) and completed the course with the first division from Chandigarh City, India

E-NET Course, Webcom Technologies USA. I have completed the E-NET course with A+ Grade (Above 85% Marks) from a USA based company, Webcom Technologies USA which has conducted one test in India in 1999-2000 and selected 60 brilliant students for an administrative/ on-site job and training and I was one of the luckiest student got selected in it.

Career History

Jan 1970 - Present
Company name:Australian Government - Australian Skills Quality Authority
Location:Melbourne, Australia
Industry:Government
Company web site:http://www.asqa.gov.au/
    
Job Title:Business Systems Project Officer
Job Type:Full-Time
Detailed Description:Develop and improved the core business systems that supported ASQA's primary services and functions relating to the registration and regulation of registered training organisations, registered providers and the accreditation of courses.

Jul 2011 - Oct 2011
Company name:TMG – The Malka Group
Location:Melbourne, Australia
Industry:Education & Childcare
Company size:501-1000 employees
Company web site:http://www.tmg.edu.au/index.cfm
    
Job Title:Senior Manager – Online operations and Compliance
Job Type:Full-Time
Position Department:Education
Detailed Description:Responsible for all online needs and compliance requirements of RTO according to all regulatory bodies and legislations. Maintenance of the centre’s RTO’s registration in accordance with the Australian Skills Quality Authority and ensuring the RTO complies with the standards of Registered training organisations across all its operations. Preparing and attending any Internal and external audits. .

Jul 2010 - Jul 2011
Company name:Gowrie Victoria
Location:Melbourne, Australia
Industry:Education & Childcare
Company web site:http://www.gowrievictoria.org.au/
    
Job Title:Training, Compliance and Online Coordinator
Job Type:Full-Time
Detailed Description:Designed the whole E-Learning portal for Gowrie Students enrolled in VET programs, Undertook a range of functions for which operational policies, practices and guidelines needed to be developed, provided a consultancy service for a range of activities and/or a wide range of internal and external clients, contributed to management of the organisation or a section thereof, implemented effective staff management and personnel practices, controlled and coordinated of programs, projects and/or significant work areas, responsible for decision-making and providing assistance and/or expert advice to other employees, involved in establishing operational procedures, assisted or prepared budgets and be involved in the formation of programs, negotiated matters on behalf of the organization, supported a range of activities or programs, controlled and coordinated projects, contributed to the development of new procedures and methodology, provided expert advice/assistance relevant to the work area, responsible for performance reviews & feedback ,supervised other specialised staff; provided consultancy services for a range of activities. Etc…

Jun 2010 - Jun 2011
Company name:Imperial College of Technology and Management
Location:Melbourne, Australia
Industry:Education & Childcare
Company web site:http://www.imperial.edu.au/
    
Job Title:Systems and Compliance Manager/ Business & Management Trainer & Assessor
Job Type:Full-Time
Detailed Description:I started as Systems and Compliance Manager Mon-Fri and Trainer and Assessor on Sat-Sun but then later-on changed my full-time job Mon-Fri with Gowrie Victoria and worked as Trainer and Assessor for ICTM Friday evening and Sat-Sun.

Managed a team of professional staff, developing, coaching and encouraging members of the team thereby enabling people to contribute as fully as possible to the development of the organisation`s Services, Recruited permanent and contract staff in relation to ongoing operational needs and project requirements, in accordance with Equalities legislation, good practice and organisation`s Procedures, Planned the delivery of audit checks for ICT compliance purposes, reviewing conclusions and report recommendations for improvement, Directed the assessment of all ICT related risks, including those associated with business continuity, Engage with all parts of the Service Area to implement robust processes and procedures, Facilitated change within the Service Area by delivering training events, workshops etc.

Aug 2009 - Jul 2010
Company name:Navitas College of Public Safety
Location:Melbourne, Australia
Industry:Education & Childcare
Company web site:http://ncps.edu.au/
    
Job Title:Customer Service/ Administration Officer
Job Type:Full-Time
Detailed Description:Where my job-role included assisting students in VET sector enquiries, enrolling and processing student enrollments, Reporting to VET Training Manager, Licensing and services division of Victoria, Government departments and with other stakeholders, Developed curricula, assembled training materials, Developed and updated inventory of regulations, rules, practices and guidelines, Review and monitored internal procedures and practices to provide compliance with group and regulatory requirements, Implemented specific measurements and monitored business activities as necessary, Provided training and guidance to junior level staff, Credit Mapping, Assisting and representing the Institute in WorkSafe/ VRQA/ AUQA audits, Take necessary developmental strategies for instruction curriculum, training aids for instructing staffs regarding division operations and corporate policies, Provide maintenance to ongoing personnel improvements in acquaintance of existing practices, Provide necessary improvement features regarding job performing skillfulness with essential quality assertion maintenance. Etc…

Mar 2008 - Sep 2009
Company name:Dan IC Design and Synthesis
Location:Melbourne, Australia
Industry:Information Technology
Company web site:http://www.danicdesign.com/
    
Job Title:Administration Officer & Multimedia Designer & Developer
Job Type:Full-Time
Detailed Description:Assisting the clients, management and other stakeholders with the inquiries on phone and in-person. Implemented project tracking tools, successfully communicated status of each project to company executives and key operations personnel ensuring projects were completed. Instrumental in initiating and implementing several technical improvements to existing infrastructure, drastically reducing error rate and network traffic. Established formal communication channels with trading partners, resulting in improved communications with external trading partners, improved reputation, fewer complaints and reduced support. Identified, contacted, and evaluated potential software vendors with the goal of keeping start-up costs minimal. Maintained strategic vendor partnerships and participated in contract negotiations. Etc...

Apr 2005 - Sep 2008
Company name:Melbourne Institute of Technology/University of Ballarat
Location:Melbourne, Australia
Industry:Education & Childcare
Company web site:http://www.ballarat.edu.au
    
Job Title:Administrative Officer (Student Records) & IT-IS Lecturer
Job Type:Full-Time
Detailed Description:I have provided front of house services to local & overseas students, University of Ballarat/ MIT Staff and other stakeholders. I was responsible for CoE (Confirmation of Enrollment's) - creation/updating area required for compliance with the Education Services for Overseas Students (ESOS) Legislation through Provider Registration and International Students Management System (PRISMS). Managing databases of the university and Institute with up-to-date information, sorting out discrepancies between University of Ballarat and MIT Melbourne System, Assisting students with enrolments and admissions related issues i.e. explanation of their course content, Illustrating the differences between the courses, Assisting them with general Inquiries, Enrolling students during enrollments-time and contacting the students personally for the feedback at the end of the every semester, Student-Counseling, Staff training and fulfilling all the compliance related area/ issues of the Institute/ University, Assistance and support for academic staff in relation to teaching, timetabling and promotional events Etc...

Aug 2003 - Jan 2005
Company name:Heights Institute of Fashion Designing & Technology
    
Job Title:Student Liaison Officer & IT-IS Lecturer
Job Type:Full-Time
Detailed Description:Managed relationships with high-net-worth clients; assisted with exceptions and requests. Weighed demands against corporate policies and resolved issues to meet client and organizational needs. Challenged on a daily basis to organize and accomplish simultaneous tasks. Made pro-active welcome calls to new Preferred Clients. Developed curricula, assembled training materials, prepared goals and objectives, created lesson plans, and taught college-level computer classes. Provided innovative lecture techniques and teaching strategies for students. Provided innovative lecture techniques and teaching strategies for students. Consulted with clients in managing plan conversions and determining annual goals for ongoing employee education and communication; worked within negotiated budgets. Etc…

May 2002 - Aug 2003
Company name:ZEE Computer Education (ZED)
    
Job Title:Education Counselor & Senior IT Faculty
Job Type:Full-Time
Detailed Description:Manage operational and manufacturing personnel, continuous process and product improvement, and customer service program, creating overall operations efficiency. Play a key role in hiring, training, scheduling, implementation, and support of service plan. Taught/ Trained students in web designing and web development related units and software's have been largely involved in and responsible from project conception through deployment. Etc…

Jul 2000 - Mar 2002
Company name:Creative Computers Ltd.
    
Job Title:E-Learning Designer & Developer cum IT Faculty
Job Type:Full-Time
Detailed Description:Recruited to spearhead the company's introduction into client-oriented Web site development projects. Recognized for teaching excellence based on technical, research, and design fundamentals. Implemented project tracking tools, successfully communicated status of each project to company executives and key operations personnel ensuring projects were completed. Instrumental in initiating and implementing several technical improvements to existing infrastructure, drastically reducing error rate and network traffic. Etc...

Apr 1999 - Apr 2000
Company name:Webcom Technologies USA
    
Job Title:Manager (Marketing & Training)
Job Type:Full-Time
Detailed Description:Provided assistance in marketing and development of courses, Coordinate enrollment, group guidance, local scholarship selection, Develop department budget, prepare enrollment reports, and create follow-up studies, Liaison to academic and support departments and volunteer participant on various school improvement committees, Provide guidance services for assigned caseload, Provided academic advisement, course scheduling, orientation, career guidance, crisis intervention, personal counseling, standardized test interpretation, and parent/teacher consultation, Counseled students and parents on academic programs, provided personal counseling, designed course scheduling, presented orientation programs, career guidance, crisis intervention, test administration and interpretation, and support service referral Etc...

Mar 1998 - Apr 1999
Company name:Webcom Technologies USA
    
Job Title:Web Designer & Developer/ IT Trainer
Job Type:Full-Time
Detailed Description:Designed areas for special features and visitor interaction. Designed custom graphics and forms for Web sites. Designed interactive and special feature areas. Designed pages for Internet start-ups and multi-national corporations. Designed pages utilizing numerous programming languages, graphics programs, and sound applications. Customized Web-based e-mail sent to fax and pagers. Designed and maintained frame-based template for HTML documents. Etc...

Education & Training

Dates not public
Institution:Kurukshetra University
Institution Type:University
Course Name:Post Graduate Diploma of Computer Applications (PGDCA)

Skills

Industry Company Experience

  • Real Time Structured Analysis and Structured Design (Advanced - >5 years experience)

Licenses & Certifications

Certificate IV in Business Administration (BSB40507)

Certificate IV in Frontline Management (BSB40807)

Certificate IV in Training & Assessment (TAA40104)

Associations

Australian Computer Society

Visa Information

Australia

Visa Type:Citizen

Interests

Writing.

Personal Information

Job Seeking Status:Open to Opportunities
I am on a notice period (days):  0
I am available from:1st August 2012
Would you relocate for a job?Open to Offers
Gender:Male
Marital Status:Married
Do I have a drivers license?Yes

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