I have had 10 years in the medical industry. I have worked in private hospitals alongside specialists in oncology,radiology,rehabilitation and admissions.  I understand the workflow and am aware of account processes and procedures.  Time management is my greatest strength coupled with maturity and the ability to debt collect.

Streamlined processes and protocols to make front office efficient. Saved monies on wages by doing so. Created communication amongst employees Created a happy workable environment.Title FINANCE MANAGER Temp positionCOMPANY NAME ST VINCENTS RADIATION ONCOLOGY DEPT SYDNEYSTART DATE END DATE Feb 2009 August 2009DESCRIPTIONDebt collection, brought down from 100 days to 49 days Liaison with Medicare, DVA, Hospital revenue dept Banking on daily basis Reconciliation of bank statements Refunds Excel sheets for end of month reports Customer service Supervise billings for 2 sites Mater Oncology and St Vincent’s Bill Public Hospital Patients IMPAC, PLATYPUS, LANTUS SYSTEMS Clearing all errors on platypus systemAchievements Have brought down debt by half, within 3 month time frame. Record Management Brought all billings up to current, by streamlining processes Faced paced reconciliation processes Implemented payment structures to eliminate debt Implemented HIC online making payments in 2 days originally was 6 weeks Communication amongst employees to enable efficiency within administration processesTitle FRONT OFFICE MANAGER Temp positionCOMPANY NAME PRINCE OF WALES PRIVATESTART DATE END DATE NOV 2008 Jan 2009Record Management Front office Supervision Meeting Deadlines Trained and hired staff over 16 staff Switchboard Operator Reconciliation Banking Invoice billing Liaison with all other departments and outside influences Phone enquires Debt collection Rosters W eekly, monthly meetings KPIsAchievements Streamlined front office processes to enable productivity Separated areas in back office to enable accuracy Changed processes to enable accurate distribution of patient records W ith easier management of recordsTitle Office ManagerCompany Name Idamaneo Pty Ltd Primary Health CareStart Date End Date Aug 2008 Oct 2008Description Team of over 30 staff W orkers Compensation billings department for Australia Bring billings up to date Manage Department Fix all errors within the system and in the department Receipting of cheques for over 30 sites within Australia Achievements Brought Billings up to date to current Brought All receipting up to date Fixed errors on system Streamlined processes and enable a more efficent workable environment Achiving was culled and brought up to dateTitle Accounts ReceivableCompany Name CENTRAL SYDNEY IMAGINGStart Date End Date January 2002 March 2009Description : Reconciliation of bank statements for 4 locations on daily basis. Debt collection for 30 day accounts and current invoicing. Liaison with Medicare and W orkers Compensation Authorities Banking on daily basis and reconciliation for 4 sites. Aged Trial Balance monthly for reconciliation Competent with Excel and Word. Customer Service Purchase Officer for consumables, stationary and uniforms. Payroll QuickBooks program for 50 people. Petty cash Record and Collect timesheets and annual leave forms for approval Auditing of External Reports on large scale Rejections and Problems with billings Medical Spectrum, Myob, QuickBooks software, IBA Daily Audit of Medicare and DVA and receipting. Setting up item codes and resources for complicated billing styles. Hic online setup Record Management Provider number setup and banking details for numerous providers for varied payment Selections. Setting up payment options, plans for customers in financial hardship. Rosters for Secretarial staff Relief work for secretarial staff when needed. Patient appointments. Strong leadership and communication when needed.Achievements: Automated accounts process for three sites Brought accounts from 140days in line with company policy to 30days, to on going 18 day turnaround for all billings Train staff on accounts processes Eliminated theft Implemented HIC online to all sites brought funds in at 2 days which originally was 6 weeks or longer Streamlined Workers Compensation protocols to eliminate lengthy wait periods for paymentsTitle Rehabilitation Office SupervisorStart Date End Date January 2001 January 2002Description : Completely setup and ran office for Rehab Bedside customer service Vouchers and paperwork for dept Banking Reporting Debt collection Filing Liaison with Physiotherapists and Hydro therapists on daily basis Patient bookingsAchievements Setup office and achieved success from public to private department, with 2 Physiotherapists.Title Assistant Accounts ManagerCompany Name Immediate Health CareStart Date End Date January 2000 January 2001Description : Daily audit of accounts on manual system Supervision of 5 secretaries, and rosters Cash handling Provider number setup Medical Spectrum software Liaison with Medicare and DVA