Vanessa Massey's Resume

 

Queensland Australia

Overview

Hi, my name is Vanessa Massey and I am a recent graduate of Griffith University. There I completed a Bachelor of Business, majoring in International Tourism and Hotel Management. I completed this degree in December of 2010. After experiencing three fanastic years at university I am now ready to enter the workforce and continue with my love for travel.

I have spent the last three years as a waitress at Earth 'n' Sea Coorparoo. There I have gain the knowledge of how to provide a dining experience to patrons. It has also given me a basis of customer service. I have also been employed with Identity Pools and Landscapes as a receptionist learning how the logistical side of a business operates.

 

I have recently returned from an overseas holiday to Europe, where I have been bit hard by the  travelling bug.

Achievements

2010 - Academic excellence at university and was offered a position in the Honours Program.

 

Career History

Jan 1970 - Present

Company name:Earth 'n' Sea Coorparoo
Location:Brisbane, Australia
Industry:Hospitality, Travel & Tourism
Company size:11-50 employees
Company web site:http://earthnseabrisbane.com.au
    
Job Title:Waitress
Job Type:Casual/Temporary
Position Department:Customer Service & Call Centre
Closest Job Role:Other Cust Service & Call Centre Agent
Detailed Description:Escort customers to table. Explain how various menu items are prepared, describing ingredients nd cooking methods. Inform customers of daily specials. Prepare checks that itemize and total meal costs and sales taxes. Remove glasses and plates from table and take them to kitchen for cleaning. Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as requested. Stoc service areas ith supplies such as coffee, food, tableware and linens.

Jan 2010 - Jan 2011

Company name:Identity Pools &Landscapes
Location:Brisbane, Australia
Industry:Construction, Architecture & Interiors
Company size:1-10 employees
Company web site:http://identitypools.com.au
    
Job Title:Administration's Assistant
Job Type:Full-Time
Position Department:Admin/Office Support
Closest Job Role:Administrator
Detailed Description:Worked as an office assistant dealing with phone calls, emails, filing, entering data onto MYOB and banking.

Education & Training

Jan 2008 - Dec 2010

Institution:Griffith University
Institution Type:University
Location:Brisbane, Australia
Course Name:Bachelor of Business (International Tourism an Hotel Management)

Jan 2003 - Dec 2007

Institution:MacGregor State High School
Institution Type:High School
Location:Brisbane, Australia
Course Name:Higher School Certificate

Skills

Business Skills

  • Analytical (Advanced - 3-4 years experience)
  • Computer/Technical Literacy (Advanced - >5 years experience)
  • Planning/Organizing ( - experience)
  • Problem Solving ( - experience)
  • Research (Advanced - >5 years experience)

Languages

  • Communicater (Advanced - 3-4 years experience)
  • Flexibility/Multi-tasking (Advanced - >5 years experience)
  • Interpersonal Abilities (Advanced - 3-4 years experience)

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:9th March 2011
Would you relocate for a job?Yes
Gender:Female
Marital Status:Single
Do I have a drivers license?Yes

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