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. Recognised as "Single point of contact" for the landlords & vendors and resolving problem, if any. . Introduced the concept of MIS reporting to update the Management on regular basis. . Developed and implemented many new ideas of administrative procedure for saving time. . Nominated as an "Incident Controller" to respond to the crisis within the shortest possible time, and guide the staff to handle the crisis in safe & effective manner. . Developed internal controls plans & quality audit checks for various operational areas and recommended cost control measures for improvement.[pic]

Jan 2003 - Jan 2007

HDFC BANK DY. MANAGER- FACILITIES & ADMINISTRATION . Initiated the system of booking of well maintained service apartments for the trainees thus reduced the hefty cost of staying at Hotels. . Drawn up plans to curtail the cost of Electricity consumption at branches. . Led & guided the team to ensure providing of basic amenities in the branch on the day of handing over. . Closely liaised with the 3rd party vendor to arrange for license issued by the statutory authority. . Successfully conceptualized and executed several internal modification projects to meet business needs. . Reviewed existing processes for Facility Management and drafted SOPs for all services being delivered, formulated SLAs and FM Service Contract with client, and warranty and post warranty AMCs for all critical equipments with respective vendors. . Overseen functioning of fire fighting, hospitality management and parking etc. . Enforced code of conduct for office with strong deterrents for trespassers. . Created responsibilities manual for various staff that reduced over- lapping duties and increased efficiency.M/S. AL NAFEA TRADING EST., JEDDAH, KINGDOM OF SAUDI ARABIA

Jan 2000 - Jan 2003

EXECUTIVE SECRETARY & ADMINISTRATIVE ASSISTANT TO CHIEF EXECUTIVE . Assumed responsibility for importing Documentations through Bank and managing Office Administration. . Independently made correspondence with suppliers, opening Letters of Credit, follow up with bank and shipping agents, . Pioneer in preparation and registration of claims for losses and damages to goods in the shipment, follow up with insurance companies for settlement of claims, maintenance of records etc. . Ensuring adherence to cleanliness and hygiene standards and constantly enhanced workplace quality through effective Housekeeping. . Reduced expenditure of Transportation through proper planning and implementation. . Suggested new mail code system, which reduced filling errors and increased timely delivery.

Jan 1997 - Jan 2000

CROMPTON GREAVES LIMITED, CHENNAI SECRETARY TO DEPARTMENTAL HEAD . Associated closely with Project Tendering Team in Tendering work, Communicating with the clients/suppliers, internal office communication and co-ordination, preparation of Techno-commercial proposals, follow-up etc. . Handled management of facilities/infrastructure to ensure cost effective workability. . Drove the initiative Editing Technical & Commercial Write-ups for databank, self correspondence relating to preparation of tender proposal, Data Bank Management, House Keeping etc. . Independently handled Hospitality, Event Management, and Media Brief to Print/Electronic Media.[pic]ACADEMIA . PGDM, Indian Institute of Management & Technology, Chennai, Tamil Nadu - Pursuing . B.Sc Physics, D.G.Vaishnav College, Chennai, Tamil Nadu - 1996TRAINING . Leadership Skills Facilities ManagementI.T.