anita van der vliet's Resume

 

58, Endeavour Way, Eli Waters, Hervey Bay, Queensland 4655 Australia
Home Number:0741243984
Mobile Number:0487654363
Email Address: neatvliet@yahoo.com.au

Overview

In search of a new career challenge and the opportunity to make a difference. Preferably, the role will have scope for future growth and possible advancement.  Willing to further my skills & talents.

Achievements

-  Hervey Bay RSL - 5 years of service; successfully managed a Club with approx 140 staff and 19,000 members.

-  SS&A Club  Albury -  Over 12 years of service in a variety of roles.  Managed a large Club, who focused highly on customer service and community support.

 

Career History

Sep 2006 - Present
Company name:Hervey Bay RSL
Location:Hervey Bay, Australia
Industry:Hospitality, Travel & Tourism
Company size:51-200 employees
Company web site:http://herveybayrsl.com.au
    
Job Title:Duty Manager
Job Type:Full-Time
Closest Job Role:Manager
Summary:Controlled Daily Cub Operations
Detailed Description:Supervised and guided a workplace with approx 140 staff.
Other duties included rostering and time attendance (Kronos)
Strongroom Control
Staff Performance Reviews
Adherence to WH&S
Promoting Responsible Service Of Alcohol and Responsible Gaming including Self Exclusions
Compliance Officer
Hands on role with high focus on customer service

Jun 1994 - Aug 2006
Company name:SS&A Club
Location:Albury, Australia
Industry:Hospitality, Travel & Tourism
Company size:51-200 employees
    
Job Title:Duty Manager
Job Type:Full-Time
Closest Job Role:Manager
Summary:12 years of service in a variety of job roles
Detailed Description:From casual bar steward to partime Gaming Attendant.
Through to part time Cash Management Officer followed by full time Supervisor.
Last position held was full time Duty Manager.
Skilled in all areas of daily club floor operations

Sep 1993 - Sep 1994
Company name:Pizza Haven
Location:Albury, Australia
Industry:Hospitality, Travel & Tourism
Company size:11-50 employees
    
Job Title:Assistant Manager
Job Type:Full-Time
Closest Job Role:Manager
Detailed Description:Qualified to Supervise Store Operations with high levels of achievement in areas such as: Customer Service, Store Presentation, Product Quality and Strict Adherence to Operational Procedures.

Education & Training

Sep 2001 - Mar 2003
Institution:ATEL
Institution Type:Association/Club
Location:Albury, Australia
Course Name:Certificate IV in Frontline Management
Study Units/Modules:
  • Manage Operations to achieve Planned Outcomes
  • Establish & manage effective workplace relationships
  • Provide Leadership in the Workplace
  • Manage Personal work & Professional Development
  • Manage Quality Customer Services
  • Manage Workplace Information
  • Participate in, lead & facilitate Work Teams
  • Develop & Maintain a Safe Work Environment

Jan 1983 - Dec 1989
Institution:Wodonga High School
Institution Type:High School
Location:Australia
Course Name:Higher School Certificate
Study Units/Modules:
  • English
  • Legal Studies
  • Economics
  • Politics
  • Australian History

Licenses & Certifications

Advanced Resuscitation Techniques

Reference:1981446
Issuer:QLD Ambulance Service
Valid From:17th January 2012
Valid To:17th January 2013

Responsible Management Of Licensed Venue

Reference:Certificate number 7091
Issuer:Qld Liquor Licensing
Valid From:3rd December 2011
Valid To:3rd December 2014

Provide Responsible Gambling Services

Reference:national course code SIT30707
Issuer:Eclipse Vale Pty Ltd
Valid From:25th August 2010
Valid To:25th August 2013

First Aid Certificate

Reference:F109110
Issuer:First Aid First
Valid From:16th May 2010
Valid To:16th May 2012

Coach Others In Job Skills

Reference:THHGTR01B
Issuer:Club Management Development Australia

Roster Staff

Reference:THHGLE05B
Issuer:Club Management Development Australia

Lead & Manage People

Reference:THHGLE08B
Issuer:Club Management Development Australia

Associations

CMA

options.

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