Tony Small's Resume

 

4/59 Beatrice Terrace, Ascot, Brisbane, Queensland 4007 Australia
Home Number:0731722441
Mobile Number:0410687882
Work Number:0733079110
Email Address: smallie_72@yahoo.com.au

Achievements

 Hyatt International Hotels Train the Trainer

 Qantas Airways Premium Agent Training

 Qantas Airways Special Assistance Team Member

 Qantas Airways on the Job Training Facilitator

 Qantas Airways Training Officer

Career History

Feb 2002 - Present
Company name:Qantas Airways
Location:Brisbane, Australia
Industry:Aviation & Transport
    
Job Title:Customer Service Agent Airports
Job Type:Full-Time
Detailed Description:On Job Training Facilitator/
Aircraft Operations/
Customer Services/
Training Officer

Oct 1999 - Feb 2002
Company name:Qantas Airways
Location:Brisbane, Australia
Industry:Aviation & Transport
    
Job Title:Telephone Sales Consultant
Job Type:Full-Time
Position Department:Sales
Detailed Description:Domestic Telephone Sales and Support Consultant

Oct 1994 - Oct 1999
Company name:Hyatt Regency Coolum
Location:Sunshine Coast, Australia
Industry:Hospitality, Travel & Tourism
    
Job Title:Concierge/ Bell Attendant Team Leader
Job Type:Full-Time
Detailed Description:Guest Services
Trainer
Team Leader

Education & Training

Feb 1992 - Oct 1994
Institution:Sheraton Hotels
Institution Type:TAFE
Location:Brisbane, Australia
Course Name:Certificate in Hospitality Food and Beverage Services
Comments:Training at College of Tourism and Hospitality Brisbane theory and practical. Then Industry placement at Sheraton Noosa Resort , food and beverage attendant role.

Jan 1989 - Jul 1990
Institution:Mooloolaba TAFE
Institution Type:TAFE
Location:Mooloolaba, Australia
Course Name:Associate Diploma of Business Hospitality
Comments:Professional Cookery and Catering
Food Science and Hygiene
Food and Beverage Service

Feb 1984 - Nov 1988
Institution:Saint Johns College
Institution Type:High School
Location:Nambour, Australia
Course Name:Senior Certificate
Grade:12
Comments:Art
Home Economics
Biological Science
Maths
Health,Fitness and Recreation
English

Licenses & Certifications

Senior First Aid Certificate

Responsible Service of Alcohol Certificate

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:12th August 2011
Would you relocate for a job?Yes
Gender:Male
Marital Status:Single
Do I have a drivers license?Yes

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