Queensland Australia

. Increased branch from 2 staff to 6. . Maintained a Customer Service (Net promoter score) above 70%. . Developed and Trained 6 staff over a period of 2 years. . Increased trade base. Autoglass Technician 2003-2004 Instant Windscreens Brisbane Area Responsibilities . Provide customer service . Replace glass in a professional way . Promote and follow safety procedures Achievements . Rapidly developed to senior technician . Built respectable relationships with repeat trade customers Real Estate Agent 2001-2003 Professionals Real Estate Sydney, NSW Responsibilities . Recruiting listings for the agency through networking, marketing and maintaining relationships with existing customers. . Developing marketing plans for the sale of property. . Hosting Auctions and Open Homes. . Act in a responsible manner to ensure professionalism and successful sales. Achievements . Gross sales over $ 4.5 Million in first year. . Sale of a World Tower Apartment for $1.75 Million. . Successful sale of 2 properties at Auction. . Listing and Selling Victorian Mansion for Sale at $1.6 Million. Internal Sales Clerk 2001 Air Grilles Brisbane, QLD Responsibilities . Quoting and ordering trade products for construction industry. . Administration duties. . First point of contact. Food and Beveridge Attendant/Team Leader 2000-2001 Dreamworld Gold Coast, QLD Responsibilities . Co-ordinate 20 plus catering staff for Big Brother Eviction nights. . General food preparation and customer service for café style menu. . Rostering and supervisory duties. Factory Hand 2000 Multimedia Technologies Brisbane, QLD . Fabrication of media billboards Builders Labourer Pre 2000 VIME Building Brisbane, QLD . All aspects of residential building projects . Minor Experience in Surveying, Concreting, Bricklaying, Tiling, Plastering and Painting. Other Pre 2000 Various Part Time Positions . Console Operator- BP Service Station . Picking and Packing- IGA Supermarket Distribution Centre . Food Preparation- McDonalds . Glazing Assistant- Impact Glass . Direct Marketing- Security Alarms . Labour Hire- Marquee Erections and Civil Works Professional Affiliations Institute of Automotive and Mechanical Engineers Member Rugby League Level 1 Coach

Jan 2004 - Present

Obrien Glass Industries Ltd VariousLocationsResponsibilities . Leading and Managing Automotive Glass Replacementbusiness. . Development and implementation of Staff Developmentplans. . Performance Management . Safety Leadership including investigations andauditing.

Jan 1970 - Jan 1970

Seahawks, Tugun, Kirra Touch Competition and Rugby League, Sport- Touch Football, (1), Sienna (4) and Alexis, Family- Fiance Monique and 3 Daughters Caprice (6).