Desmond jorgensen's Resume

 

Melbourne, Victoria 3182 Australia

Overview

You will find that I am extremely hard working, have a passion for customer service and always aim to please.

I am highly motivated, work well under pressure and have excellent organisational skills.

I am polite, very approachable and have the interpersonal skills that allow me to communicate effectively with all ages and cultures.

I am a team player and believe it takes a team of deidcated and skilled employees to sustain the growth of any developing company. I am truley driven by the rewards of customer statisfaction.

Career History

Feb 2011 - Present
Company name:Hudsons Coffees- EMIRATES LEISURE RETAIL AUSTRALIA
Location:Melbourne, Australia
Industry:Food & Beverage
    
Job Title:Shift Supervisor
Job Type:Part-time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage
Detailed Description:Providing high quality customer service

Fast and efficient Cash/Eftpos processing

Supervision and delegation of tasks

In charge of opening and closing procedures

End of day account settlement

Customer complaint resolution and telephone enquiries

Inventory management

Staff training

Feb 2009 - Oct 2011
Company name:Gloria Jeans- MK AND COMPANY PTY LTD
Location:Melbourne, Australia
Industry:Food & Beverage
    
Job Title:Shift Supervisor
Job Type:Part-time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage

Oct 2010 - Feb 2011
Company name:Hudsons Coffees- WANG AND LI FAMILY TRUST
Location:Melbourne, Australia
Industry:Food & Beverage
    
Job Title:Shift Supervisor
Job Type:Part-time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage
Detailed Description:AS ABOVE

Dec 2007 - Feb 2009
Company name:Coffee Pot cafe
Location:Melbourne, Australia
Industry:Food & Beverage
    
Job Title:F and B Attendant
Job Type:Full-Time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage
Detailed Description:AS ABOVE

Apr 2007 - Dec 2007
Company name:Gloria Jeans Coffees- Qantas terminal Tullamariine
Location:Melbourne, Australia
Industry:Food & Beverage
    
Job Title:Shift Supervisor
Job Type:Full-Time
Position Department:Hospitality, Travel & Tourism
Closest Job Role:Bar, Food & Beverage

Education & Training

Feb 2006 - Dec 2011
Institution:RMIT- BUNDOORA
Institution Type:University
Location:Melbourne, Australia
Course Name:Bachelor of Nursing Div 1

Skills

Product Skills

  • Macintosh (Intermediate - 6-12 months experience)
  • Microsoft Office 2007 (Novice - >5 years experience)
  • Windows XP (Intermediate - >5 years experience)
  • Word 2007 (Intermediate - >5 years experience)
  • Word 95/97 (Intermediate - >5 years experience)

Licenses & Certifications

National Police Check

Reference:02634658-MN0263
Issuer:Victoria Police
Valid From:7th January 2011
Valid To:31st December 2011

Drivers Licence

Reference:054082713
Issuer:Vic Roads
Valid To:10th August 2013

Working with children check

Reference:0151300101
Issuer:Dept Justice VIC
Valid To:11th February 2014

Visa Information

Australia

Visa Type:Citizen

Interests

Travel, interior design, health and fashion.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:24th November 2011
Would you relocate for a job?No
Date of Birth:17th December 1979
Gender:Male

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