Napier, Hawke's Bay New Zealand

An experienced IT professional with over 10 years experience providing support across Windows and linux environments demanding strong technical, organizational and interpersonal skills. I am seeking a role which provides new challenges and where I can contribute immediately with my technical experience as well as learn new skills.

Jul 2006 - Present

Company name: Ovation New Zealand Location: Waipukurau, New Zealand Industry: Manufacturing & Industrial Company size: 201-500 employees Comments: The company used used to be Bernard Matthews New Zealand Ltd before it was bought by Ovation New Zealand.       Job Title: IT Systems Administrator Job Type: Full-Time Position Department: IT & Telecommunications Closest Job Role: Networks & Systems Engineer Detailed Description: Set-up and maintain Windows, Linux and Citrix servers. Set-up and maintain SAN and NAS storage units. Monitor WAN and LAN networks and implement new hardware. Install and configure VMWare Data centers, clusters and servers. Create new users and groups in Windows, Linux and Citrix environment. Set-up and maintain mobility server and connect mobile phones to server. Install and configure touch screen PCs and label printers. Manage GroupWise, Exchange, SQL, and a number of proprietary customer developed applications that run on the Windows and Linux servers. Provide data security, maintenance and backups. Support users at multiple sites. Analyse future and current IT needs.

Nov 2003 - Jun 2006

Company name: British American Tobacco, New Zealand Location: Napier, New Zealand Industry: Manufacturing & Industrial Company size: 1001-5000 employees Comments: Napier site closed and position was made redundant.       Job Title: Support Analyst Job Type: Full-Time Position Department: IT & Telecommunications Closest Job Role: Helpdesk & Desktop Support Detailed Description: First level of investigation of faults and provide resolutions for about 2500 users across New Zealand, Australia and Pacific Islands. Central point of contact between customers and IT support. Process all system and technology faults. Co-ordinate with support teams to facilitate resolutions requiring specialist skills. Maintain very high first call fix rate on first level calls on IT related issues. Prioritise and maintain service level agreements on IT related issues. Worked on hardware and software rollout projects. Install and configure hardware Create and update support documentation for new employees. Troubleshoot various databases, including Oracle and SAP.

Dec 1998 - Dec 1999

Company name: West Coast Computers Location: Cape Town, South Africa Industry: Information Technology Company size: 1-10 employees Comments: Left South Africa and moved to New Zealand       Job Title: Computer Technician Job Type: Full-Time Position Department: IT & Telecommunications Closest Job Role: Helpdesk & Desktop Support Detailed Description: Analyse and design personal computer needs for clients. Assemble and configure personal computers. Support and maintain personal computers. Install and support software on personal computers.

Jun 2010 - Jun 2010

Institution: Facilities of Clifton's Institution Type: TAFE Location: Auckland, New Zealand Course Name: VMware Infrastructure 4 Study Units/Modules: Install and Configure

Aug 2007 - Aug 2007

Institution: Facilities of Clifton's Institution Type: TAFE Location: Auckland, New Zealand Course Name: VMware Infrastructure 3 Study Units/Modules: Install and Configure

Feb 2006 - Feb 2006

Institution: Software Education Institution Type: TAFE Location: Wellington, New Zealand Course Name: Business Systems Analysis Study Units/Modules: Systems Analysis and Design

Mar 2005 - Apr 2005

Institution: Auldhouse Computer Training Institution Type: TAFE Location: Wellington, New Zealand Course Name: Windows 2003 Server Study Units/Modules: Implementing Supporting

Jan 2000 - Oct 2003

Institution: Eastern Institute of Technology Institution Type: University Location: Napier, New Zealand Course Name: Bachelor of Computing Systems Study Units/Modules: Systems Analysis and Design Network Design and Implementation Server Install and configuration. Desktop Install and configuration. Database Design and Implementation E-Commerce Web Design and Implementation C++ Programing Delphi Programing Multi Media Linux, Unix

Feb 1997 - Mar 1997

Institution: Landmark College Institution Type: TAFE Location: Cape Town, South Africa Course Name: Microsoft A+ Study Units/Modules: PC Technical Support

New Zealand
Visa Type:	Citizen

Camping, Camping, Travel, Photography, Aviation.

Job Seeking Status:	Seriously Looking
I am on a notice period (days):	30
I am available from:	4th January 2012
Would you relocate for a job?	Yes
Gender:	Male
Marital Status:	Married
Do I have a drivers license?	Yes