Melissa Hiemann's Resume

 

11 Tegans Close, Hallam, Victoria 3803 Australia
Mobile Number:0439557956
Email Address: melissa.hiemann@gmail.com

Overview

 

I have over 4 years experience in the international trade and logistics industry. I have vast knowledge of moving freight internationally. Having completed an Advanced Diploma of International Business and my hands on experience at an import company with 3PL capabilities and a freight forwarding companies.

I am not only looking further my career, but I am passionate about making a positive impact in the company. I bring with me enthusiasm, honesty, passion for learning and growing with the company.

 

Career History

Jul 2010 - Present
Company name:BCR Freight
Location:Port Melbourne, Australia
Company web site:http://www.bcr.com.au
Comments:Freight Forwarder
    
Job Title:Import Customer Service
Job Type:Full-Time
Detailed Description:FAK, LCL, FCL and airfreight import operations and customer service duties.
Invoicing, costing, accounts payable and receivables assistance, chasing payments for accounts past credit terms.
Liasing with clients, Customs, Customs Brokers, shipping lines, freight forwarders and transport companies.
Administration; document and email distribution, cheque requisitions, mailings and adhoc assistance duties.

Aug 2007 - Jun 2010
Company name:Wridgways - The Worldwide Movers
Location:Dandenong South, Australia
Company web site:http://www.wridgways.com.au
    
Job Title:Import Co-Ordinator
Job Type:Full-Time
Detailed Description:International door to door relocation services; including contact with overseas agents, shipping lines and freight forwarders & brokers, shippers and in-house logistics
Customer service managed clientèle, including corporate accounts and private accounts and upholding business partnerships with overseas agents.-dealing directly with Customs and Quarantine
costing and invoicing against agent agreed rates, invoicing shippers.
Administrative activities, including any ad-hoc required duties and cover management duties when manager is unavailable.

Mar 2007 - Aug 2007
Company name:CEO Global Logistics
Location:Port Melbourne, Australia
Industry:Supply Chain & Logistics
Comments:Freight Forwarder
    
Job Title:Import Operations
Job Type:Full-Time
Detailed Description:Liaising with clients & overseas agents, phone queries and general office tasks & reception relief. Liaising with overseas forwarders and shippers.

Education & Training

Mar 2010 - Mar 2010
Institution:Australian Quarantine
Institution Type:Association/Club
Location:Tullamarine, Australia
Course Name:AQIS Accrediation
Comments:Class 1 Quarantine approved warehouse (air and sea).

Feb 2005 - Sep 2007
Institution:Boxhill Tafe
Institution Type:TAFE
Location:Australia
Course Name:Advanced Diploma International Business
Comments:2 Year - Fulltime - import/export procedures, documentation, customs practices and legislation, int'l trade finance and transport & logistics operations management and systems development, marketing economics, IT applications (Outlook, Word and Excel).

Skills

Product Skills

  • EDI Enterprise (Advanced - 4-5 years experience)
  • ICS (Advanced - 3-4 years experience)
  • Microsoft Excel (Intermediate - 3-4 years experience)
  • Microsoft Outlook (Intermediate - 4-5 years experience)

options.

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