Mohamed Masumi's Resume

 

London, Greater London TW11 8TT United Kingdom

Overview

Education: Collage Graduate, London ETC Collage:

Leisure& Tourism, IT, Coustomer Service

Work History: Restaurant Manager, Customer Service& Telephone Operator

  

 

Achievements

Welcome Host Customer Service Certificate (London ETC Collage), ESOL English Language (Cambridge University), Leisure& Tourism Certificate (London ETC Collage) 

Career History

Mar 2009 - Sep 2011
Company name:It's Pizza Time
Location:London, United Kingdom
Industry:Food & Beverage
Company size:1-10 employees
Company web site:http://www.itspizzatime.com
    
Job Title:Restaurant Manager
Job Type:Full-Time
Summary:Managing
Detailed Description:Dealing with stuff, customers and supplier companies (taking care of business)

Mar 2007 - Mar 2009
Company name:Diplomat Cars (Executive Private Hire)
Location:London, United Kingdom
Industry:Hospitality, Travel & Tourism
Company size:1-10 employees
Company web site:http://www.diplomatcars.co.uk
    
Job Title:Customer Service Agent
Job Type:Self-Employed
Position Department:Hospitality, Travel & Tourism
Summary:Dealing with customers
Detailed Description:Make sure to provide an excellent service for customers (domestic and overseas)

Jan 2004 - Mar 2007
Company name:Grovesnor Carriages (Private Car Hire)
Location:London, United Kingdom
Industry:Hospitality, Travel & Tourism
Company size:1-10 employees
Company web site:http://www.grovesnorecarriages.co.uk
    
Job Title:General Manager
Job Type:Self-Employed
Position Department:Logistics, Transport & Supply
Closest Job Role:Manager
Detailed Description:Dealing with staff, customers and advertising companies

Mar 2000 - Mar 2002
Company name:Pizza on Thames
Location:London, United Kingdom
Industry:Food & Beverage
Company size:1-10 employees
Company web site:http://www.pizzaonthames.com
    
Job Title:Assistant Manager
Job Type:Full-Time
Summary:Learning about restaurant managment
Detailed Description:Assist the manager on daily basesjob and learning about dealing with various customer (requests and complaints)

Mar 1998 - Jan 2000
Company name:Pineapple Pizza
Location:London, United Kingdom
Industry:Food & Beverage
Company size:1-10 employees
Company web site:http://www.pineapplepizza.co.uk
    
Job Title:Cashier, Phone Operatore
Job Type:Part-time
Summary:Taking order
Detailed Description:Taking order over the phone, dealing with customers face to face

Education & Training

Sep 1998 - Jul 2001
Institution:ETC College
Institution Type:College
Location:London, United Kingdom
Course Name:Leisure& Tourism
Grade:Level1& 2
Comments:The course was about variouse subjcts in Leisure& Tourism Industry such as ticketing, cabin crew, customer service and etc.

Sep 1998 - Jul 2000
Institution:ETC College
Institution Type:College
Location:London, United Kingdom
Course Name:Customer Service
Grade:Welcom Host Customer Service Diploma
Comments:Learning about customer service and dealing with different customers and solveing their problems

Sep 1998 - Jul 1999
Institution:ETC College
Institution Type:College
Location:London, United Kingdom
Course Name:IT& Maths
Grade:Level1& 2
Comments:Learning about computer and numbers

Skills

Languages

  • Japanese (Intermediate - 3-4 years experience)
  • languages (Advanced - >5 years experience)
  • languages (Expert - >5 years experience)
  • languages (Intermediate - >5 years experience)

Licenses & Certifications

IT& Maths level 2 Certificate

Issuer:ETC college

ESOL, Intermediate English Certificate

Issuer:Cambridge University

Welcom Host customer service Certificate

Issuer:ETC college

Visa Information

United Kingdom

Visa Type:Citizen
Visa Name:British Citizen

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
I am available from:27th November 2011
Would you relocate for a job?Yes
Gender:Male
Marital Status:Single
Do I have a drivers license?Yes

options.

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