. Managed the administration of the fund. . Provide administration assistance to the benefits and registrations team, investments team, fund managers and internal customers. . Dealt with large, extra-large and special employers while communicating with them on daily basis. . Worked in mailroom while performing regular mailroom duties like batching, sorting, stamping etc. . Printed and processed emails and e-faxes. . Registered small to large employers and new and existing members. . Identified improvement opportunities for various processes and systems. . Understood legislative requirements to ensure fund processes and outputs are compliant.E-Business Contributions Officer AAS/Primary Superannuation Services, Melbourne April 2010 to October 2010Key Achievements . Communicated on day to day basis with the Employers and Members. . Provide administration assistance to the client partnership team, fund managers and internal customers. . Registered small to large employers and new and existing members. . Processed account enquiries, change of details, terminations, contribution loading etc. . Understood legislative requirements to ensure fund processes and outputs are compliant. . Participated regularly in quality assurance to ensure correctness in work. . Took care of an entirely different fund known as TWU Super.PASF Contributions Officer AAS/Primary Superannuation Services, Melbourne November 2008 to April 2010Key Achievements . Allocated contributions for various superannuation funds like Recruitment Super, Accountants Super, Australian Enterprise Super, OAMPS Super etc. . Took care of direct credit loading and cheque loading. . Sorted and delivered internal mails within the organisation. . Handled the processing of employer and member contributions and benefit payments across different funds. . Worked continuously on Member Change of Details and Employer Change of Details. . Completed Employer Applications as well as Member Applications. . Worked within team as an efficient team member to ensure the efficiency and effectiveness of duties which comes under my role.DMC Officer Primary Superannuation Services, Melbourne February 2008 to November 2008Key Achievements . Printed and processed cheques for various superannuation funds. . Sorted and delivered internal mails within the organisation. . Handled the processing of employer and member contributions and benefit payments across different funds. . Contacted team members to follow up on any missing information as well as dealing with any alterations to members and employers records. . Sorted outgoing mails, processed returned mails and entered data into the system. . Undertook ad-hoc administration, like data entry, mail merge of information (labels for envelopes etc) and stamping outgoing mail. . Liaising with the team members and employers. . Delivered all services in line with agreed service standards and the relevant quality procedures.Customer Service Officer 7-Eleven, Tullamarine, Melbourne December 2005 to February 2008Key Achievements . Developed client base and increased sales volume through personal attention to customers. . Assisted over 500 customers daily over the phone and in person often dealing with up to 4-5 customers simultaneously. . Supervised and trained up to 7 employees in stocking and cashiering. . Reviewed cash operations for accuracy and restocked inventory. . Accurately handled over $10,000 in cash daily. . Designed more attractive merchandise presentation strategies that resulted in increased sales traffic. . Planned and prioritise the work; employee training; adhered to company standards; and customer relations. . Carried out administrative responsibilities including ordering of stock, entry of cash purchases, monitored fuel stocks and entered invoices into the computer system.