Nords Wharf, New South Wales 2218 Australia

High School Certificate 1976, Typing Certificate 1975, Word Processing Certificate 1980, Data Processing 1980, Management Development 1990 (Australia Post), Management Development Program (TS14+ retail).

Implementing strategies and plans to increase sales. Achievement of growth and profit with TS14+ within Macquarie outlet. 

Personnel management, ability to increase productivity ensuring team productivity ensuring ownership of the business to increase store performance and sales. 

Ongoing development in management skills incorporated with internal training courses and meetings.  Budgets and KPI perfomance and understanding and implementation of strategies to increase growth and sales.

Excellent verbal communicaton and written skills. Customer focus and attention.  Visual merchandising.  OH&S procedures.  Security and risk assessments. Personnel management and leadership skills.  Training for management and non management roles.  

TS14+ (May 2007 - Sept 2010)

Increasing store performance in sales from negative to dollar growth.  The resulting success was achieved firstly by improving staff moral through communication and ensuring staff input to the business growth was acknowledged and incorporated. Improving rostering system to ensure that staff strength's were rostered on the correct days.  Refresher training and ongoing training for staff to better understand business strategies as set down by head office with budgets and key performance indicators.  Through these channels and eventual success, staff were empowered in their performance and the realisation of their contribution to the growth and change of the business and that of our clients.  Additonal one on one training for staff to ensure their growth and related areas where strength was needed to be increased.

Attention and awareness of 'hot spots' and 'cold spots' as per visual merchandising to understand its impact on the products.  Continual refreshing of merchandising ensuring a fresh look store and increased interest to our regular client base and new to peak the interest of existing customers and new.  Understanding the surrounding competitors and assisting through team meetings or one on one discussions on ways to 'outshine' our competitors.  Understanding and getting to know local business's to understand market trends.

With these simple and effective tools above, myself and my team achieved an excellent growth to profit climbing from a number 4 grid (within the company) to a number 3 grid earning in excess of $500,000 per year.

These initial changes which led to our successful achievements were due to my 'open door policy' for staff and my leadership abilities and communication which encouraged staff and empowered them within the business and focus on competitiveness (internally and externally) and growth which led to self satisfaction and confidence in understanding more complicated business matters from our head office, such as budgets, key performance indicators, rostering systems etc.

May 2007 - Sep 2010

Company name: TS14+ Location: Sydney, Australia Industry: Retail Company size: 1001-5000 employees Company web site: http://www.ts14plus.co.au       Job Title: Retail Manager Job Type: Full-Time Position Department: Retail Closest Job Role: Manager Detailed Description: Using business awareness to continually impovae service to maximise sales. Managing staff to maximise service and sales. Planning and managing tasks to minimise expenditure. Managing self. Personnel interviews, reporting and hiring. Training for management and non management personnel. Rostering. Visual Merchandising. Stock receipt. Stock transfers. Management of staff. Monitoring of store performance. Organising and promoting internal Fashion Parades. Ensuring personnel pay/rostered work day attendance submitted per pay fortnight. Liase with all levels of management, both internal and external.

Mar 2000 - Apr 2000

Institution: Infinity Institute of Australia Institution Type: College Location: sydney, Australia Course Name: Certificate of Professional Practice Grade: Pass

Mar 1998 - Mar 2000

Institution: Infinity Institute of Australia Institution Type: College Location: sydney, Australia Course Name: Advanced Clinical Hypnotherapy Grade: Pass

Feb 1970 - Nov 1975

Institution: Petersham Girls High Institution Type: High School Location: sydney, Australia Course Name: high school certificate Grade: Pass Comments: Completion of all subjects with Pass

Management Development Program
Reference:	Certificate
Issuer:	TS14+
Valid From:	1st May 2007
Valid To:	1st May 2021

Certificate of Professional Practice
Reference:	Certificate of Clincial Hypnotherapy
Issuer:	Infinity Institute of Australia
Valid From:	16th April 2000

Australia
Visa Type:	Citizen
Visa Name:	Australian Citizen

Meditation, reading, music, alternative healing, travelling.

Job Seeking Status:	Seriously Looking
I am on a notice period (days):	0
I am available from:	11th April 2011
Would you relocate for a job?	Yes
Gender:	Female
Marital Status:	Engaged
Do I have a drivers license?	No