Sarah Heidrich's Resume
| 12 Grange Street, Bundaberg, Queensland 4670 Australia | |
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Overview
I am currently working in customer service at a contact centre. I have previously worked in administration, community services, retail and hospitality. I have certificates in Business Administration, Customer Contact and Hospitality. I am also currently working towards obtaining a Diploma in Child, Youth and Family Intervention.
I am a team player as well as a good leader. I am dedicated and passionate about achieving my goals.
My Goal is to obtain a position in Community Services while completing my studies.
Achievements
Meeting targets, helping other team members by leading by example.
Career History
Jul 2008 - Present |
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Jun 2007 - Jun 2008 |
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Oct 2006 - May 2007 |
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Education & Training
Jan 2000 - Feb 2003 |
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Skills
Business Skills
- Cash Handling (Advanced - 2-3 years experience)
- Complaint Handling (Advanced - 2-3 years experience)
- General Office Administration (Advanced - 1-1.5 years experience)
- Invoicing/Billing (Advanced - 1-1.5 years experience)
Product Skills
- Business Support Software Billing & Customer Care (Advanced - 2-3 years experience)
- Customer Care and Billing (Advanced - 2-3 years experience)
- MS DOS (Intermediate - 3-4 years experience)
Licenses & Certifications
Certificate IV Community Services-Protective Care | |
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| Reference: | not all modules completed |
Certificate II in Customer Contact |
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Certificate II Hospitality |
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Certificate II in Business Administration |
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Interests
Travel, Playing Poker, Reading, Music, Pets..
Personal Information
| Job Seeking Status: | Seriously Looking |
| I am on a notice period (days): | 0 |
| I am available from: | 14th March 2011 |
| Would you relocate for a job? | Open to Offers |
| Date of Birth: | 11th May 1987 |
| Gender: | Female |
| Marital Status: | Cohabitating |
| Do I have a drivers license? | Yes |