sonalika mishra's Resume

 

perth, Western Australia 6153 Australia

Career History

Jan 1998 - May 1998

Bellagio Mirage Resorts Inc. Las Vegas Human Resources InternCoordinated and communicated with department managers in order to reviewand revise the training manuals for the housekeeping, hotel accounting andhuman resources departments.Identified and expanded the assigned training manuals for various jobpositions for the better understanding and effective performance of newemployees.Received a certificate of Appreciation from the Vice-president HR forperformance on the job at the Bellagio, Las Vegas.

Aug 1996 - May 1998

University of Nevada Las Vegas, USA Graduate AssistantDesigned and developed databases for the Hotel Research Development CenterHRDC for enrolling, billing/accounting, and coordinating the SwitzerlandSummer Studies Program, 1997.The project involved development of a suite of reports to check for studentinformation, accounting information, etc. The database and reports weredeveloped on a Windows95 platform using Microsoft Access.Was responsible for student evaluations and grading for the Department ofTourism & Conventions of the Hotel Administration Program in the Universityof Nevada, Las Vegas.

Jun 1994 - Aug 1996

Trac Sita World Travel Bombay, India AssistantManagerSales&MarketingManaged marketing and sales of international hotel properties in the Indianmarket. Was responsible for worldwide hotel reservations.Was actively involved in destination promotions.Was responsible for observing accounting procedures, forecasting businessand researching potential customers.

Jun 1992 - Jun 1993

Hotel Taj Bengal Calcutta, India Hotel Management TraineeWas responsible for group handling procedures, reception, registration, andcashiering. Handled Taj Worldwide rooms reservations and administrativeduties.Organized and maintained guest history records and guest relations.

Oct 1990 - Mar 1991

Hotel Taj Mahal New Delhi, India InternAssisted in daily operations in various departments through out the courseof the internship. Handled certain housekeeping, reception and reservationsduties under supervision. PersonalExtra curricular Activities: Participated in UNICEF workshops in school. Received merit awards in inter-school debate competitions.

Education & Training

Aug 1996 - May 1998

University of Nevada Las Vegas Master of Science in Hotel AdministrationLas Vegas, USA

Jun 1993 - Jan 1994

Institute of Hotel Management Post Graduate Diploma in HotelAdministrationBombay, India

May 1989 - Jan 1992

Institute of Hotel Management Diploma in Hotel ManagementBhubaneswar, India Skills

Skills

Business Skills

  • Administration ( - experience)
  • Cashiering ( - experience)
  • Development ( - experience)
  • Forecasting ( - experience)
  • Management ( - experience)
  • Marketing ( - experience)
  • Operations ( - experience)
  • Promotions ( - experience)
  • Research ( - experience)
  • Sales ( - experience)
  • Training ( - experience)

Product Skills

  • Accounting ( - experience)
  • Billing ( - experience)
  • Databases ( - experience)
  • Forecasting ( - experience)
  • Human Resources ( - experience)
  • Intranet ( - experience)
  • Lotus Notes ( - experience)
  • Manager ( - experience)
  • Marketing ( - experience)
  • Notes ( - experience)
  • Operations ( - experience)
  • Procedures ( - experience)
  • Project ( - experience)
  • Projects ( - experience)
  • Promotions ( - experience)
  • Sales ( - experience)
  • SPSS ( - experience)
  • Windows 2000 ( - experience)

Industry Company Experience

  • Billing ( - experience)
  • Data ( - experience)
  • Hotel Reservations ( - experience)
  • Management ( - experience)
  • Operations ( - experience)
  • Reservations ( - experience)
  • Travel ( - experience)

Languages

  • English ( - experience)
  • French ( - experience)
  • Hindi ( - experience)

Interests

Oriya and French (elementary), Hindi, Languages Known: English, : Music & Movies.

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