Sydney, New South Wales 2768 Australia

 Strong Customer Service Skills with Internal and External Customers. Over 15 years Experience in the Event and Conferencing Industry. Demonstrated Strong Operational Abilities, Proved Team Leader and Supervisory Skills. Excellent Problem Solving Skills, ability to add task. Proven Sales Background within multiple industries.

Proficient Computer Skills with experience in Word, Outlook, Jiwa, IFS, Squirrel and Basic Excel. Reception Telephone Skills.

• Received Employee of Year Award
• Director of Finky's Foods with Major Clientele
• Managed "The Clachan Hotel" , London 
• Banking, Spreadsheet and Financial Balance  for RSA Ashburton
• Successful Sales Record in Telemarketing 

 

Apr 2000 - Present

Company name: Mcgloins Location: Sydney, Australia Industry: Health, Medical & Pharma Company size: 11-50 employees       Job Title: Customer Service Representative Job Type: Part-time Position Department: Medical & Healthcare Detailed Description: Dealing with all incoming enquiries. Processing Orders. Organising and tracking freight. Balancing expenses for representatives. Daily reconciliation of company funds. Distribution of Promotional Material for Clients.

Feb 2006 - Jan 2007

Company name: Global Corporate Merchandise Location: Sydney, Australia Industry: Advertising & Media Company size: 1-10 employees       Job Title: Sales Executive Job Type: Part-time Position Department: Sales Closest Job Role: Sales Rep / Consultant Detailed Description: Fielding incoming calls and enquiries, offering quotations. Outbound follow up call on quotations. Database calling for increasing revenue. Distribution of Advertising Material to Clients. Used Online ordering service to download and process enquiries, reply with quotes attatched.

Jan 2004 - Feb 2006

Company name: Cafe 31 Location: Sydney, Australia Industry: Hospitality, Travel & Tourism Company size: 11-50 employees       Job Title: Manager Job Type: Full-Time Position Department: Hospitality, Travel & Tourism Closest Job Role: Manager & Supervisor Detailed Description: Very Operational hands on role. Organised all recruitment, training, preformance reviewing for Staff. Weekly Wages and Rostering. Daily Ordering of perishable goods, weekly ordering of other food items. Stock rotation and sanitation. Designed packaging for attatched conference area. Fielded all enquiries and handled all bookings for this area. Did some off site sales in neighboring offices for our conference area/office catering. Purchased all conference and av equipment. Tailored Office Menus for nearby customers, and organised catering for offsite. Prepared most of the daily food items, and provided Coffee Service during busy periods.

Jan 2000 - Apr 2005

Company name: The Hills Lodge Location: Sydney, Australia Industry: Food & Beverage Company size: 51-200 employees       Job Title: Food & Beverage Supervisor Job Type: Part-time Position Department: Hospitality, Travel & Tourism Closest Job Role: Administration / Office Support Detailed Description: Focus on co-ordination of food and beverages for multiple conferencing. Supervising Quality of Service in Restaurant. Key Component in Seamless Running of Special Events Such as Weddings, Christmas Day, Melbourne Cup. Focussed Directive to Waitstaff prior and during Event. On the job training and mentoring for new and existing staff.

Jan 1983 - Aug 1988

Institution: Ashburton College Institution Type: High School Location: Ashburton, New Zealand Course Name: High School Certificate

socialising, Softball, Football, Reading, Cooking.

Job Seeking Status:	Open to Opportunities
I am on a notice period (days):	0
I am available from:	1st May 2011
Would you relocate for a job?	No
Gender:	Female
Marital Status:	Married
Do I have a drivers license?	Yes