thuy hook's Resume

 

Queensland Australia

Overview

 

I am very interested in developing the skills necessary to be accepted in the position on offer. As I enjoy learning new skills and things every day. I have had some experiences in retail over the years. I myself am currently working at Rebel Sport, which requires a lot of effort to keep the customers satisfied and happy. I am experienced in a fast paced environment. I also can speak and write in two languages which are Vietnamese and English.

I might not be the most experienced person on earth, but I’m a hard working person. Who puts in a lot of effort into getting things done on time. Therefore I believe people should be given the chance to show their ability when needed. I’m a happy, fun, friendly person who respects others, but enjoy helping those who need my help

Career History

May 2010 - Present
Rebel Sport at Westfield ChermsideSale assistant CasualDuties: . Contribution to stores achievement of business objectives including meeting financial budgets. . Attainment of my personal sales targets. . Comply with security, safety and operational policies and procedures of the Company. . Including taking part in stock takes and after hours training.

Jan 2006 - Present
Asset Tiling ServicesOffice Administrator Part-timeDuties: . Preparation of quotes and invoicing . Payroll and preparation of BAS Statements

Jan 2007 - Present
Bachelor of Commerce Finance and Human resource management University of Southern Queensland

May 2009 - May 2010
Sandwich Bar, Chermside, QLDCustomer Services Part-timeDuties: . Service of customers - greeting, serving meals, answering inquiries . Maintain food safety and sanitation standards . Compliance with company policy and procedures . Ordering and purchasing of supplies. Work in an unsupervised environment

Jan 2009 - Mar 2009
Grandees Café, Wellington, New ZealandCustomer Services Part-timeDuties: . Clean, stock, and restock workstations and display cases. . Order and take delivery of supplies . Cash Register Operation. . Serve orders to customers at windows, counters, or tables. . Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times. . Kept the restaurant clean, and made sure that the customers were satisfied with their service.

May 2008 - Sep 2008
Lorna Jane, Brisbane, QLDSale Assistant CasualDuties: . Assisted and identified customer needs. . Cash Register Operation . Merchandising and maintenance of stock . Deposit money to bank each day on a timely basis . Open and close the store. . Protect and manage cash and inventory. . Assure all company policies and procedures are being followed at all the time.

Jan 2007 - Jan 2008
Fancy Filling, Brisbane, QLDCustomer Service Part -timeDuties: . Clean utensils, equipment, and the storage, food preparation and serving areas for the purpose of maintaining sanitary conditions. . Train employees and evaluates job performance for the purpose of supporting them in the completion of their work activities. . Stock food, condiments and supplies for the purpose of maintaining adequate quantities and security of items. . Cash Register Operation. . Kept the restaurant clean, and made sure that the customers were satisfied with their service

Jan 2006 - Jan 2007
Mix 88, Brisbane, QLDCustomer Services Full-timeDuties: . Responsible for the stock handling and stock management. . Prepared hot beverages with the help of automatic water heater or coffeemaker. . Prepared delicious and attractive fast food items. . Clean food preparation areas, cooking surfaces, and utensils. . Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold. . Maintain sanitation, health, and safety standards in work areas. . Cash Register Operation. . Kept the restaurant clean, and made sure that the customers were satisfied with their service.

Jan 2005 - Jan 2006
Amys Hair Design, Wellington, NewZealandReceptionist Full -timeDuties: . Keep work stations clean and sanitize such as scissors and combs. . Schedule client appointments. . Update and maintain customer information records, such as beauty services provided. . Demonstrate and sell hair care products. . General administration duties.Education and Training

Jan 1998 - Jan 2002
High School Nam Dinh, Viet NamAdditional Training &

Education & Training

Jan 1970 - Jan 1970

Skills

Business Skills

  • Administration ( - experience)
  • Compliance ( - experience)
  • Customer Services ( - experience)
  • Design ( - experience)
  • Finance ( - experience)
  • FIT ( - experience)
  • Human Resource ( - experience)
  • Management ( - experience)
  • Merchandising ( - experience)
  • Payroll ( - experience)
  • Resource Management ( - experience)
  • Sales ( - experience)
  • Training ( - experience)

Product Skills

  • Client ( - experience)
  • Excel ( - experience)
  • FAST ( - experience)
  • FC ( - experience)
  • Finance ( - experience)
  • Inventory ( - experience)
  • Invoicing ( - experience)
  • Manager ( - experience)
  • MYOB ( - experience)
  • Payroll ( - experience)
  • PowerPoint ( - experience)
  • Procedures ( - experience)
  • Purchasing ( - experience)
  • Resource Management ( - experience)
  • Sales ( - experience)
  • Security ( - experience)
  • Service ( - experience)
  • Technical ( - experience)
  • Time ( - experience)
  • Word ( - experience)

Industry Company Experience

  • Beverages ( - experience)
  • Customer Services ( - experience)
  • Design ( - experience)
  • Domestic ( - experience)
  • Equipment ( - experience)
  • Finance ( - experience)
  • Financial ( - experience)
  • Food ( - experience)
  • Health ( - experience)
  • Management ( - experience)
  • Sanitation ( - experience)
  • Standards ( - experience)
  • Tiling ( - experience)

Languages

  • English ( - experience)
  • Vietnamese ( - experience)

Licenses & Certifications

Certificate of Completion of USQ Tertiary Preparation Program

Valid From:6th September 2007
Valid To:6th November 2007

Certificate of Food Hygiene

Issuer:Hospitality Training Company
Valid From:28th June 2005
Valid To:28th June 2005

Certificate of English as a Foreign Language

Valid From:8th April 2002
Valid To:20th June 2003

Associations

Multicultural Organisation of USQ

Date From:1st March 2007
Date To:1st March 2009
Comments:a group of students who try to get others involved in meeting other people, learning about different cultures, and helping new students (both foreign and domestic) fit into the uni way of life at Springfield

Interests

.

Personal Information

Job Seeking Status:Seriously Looking
I am on a notice period (days):  0
Would you relocate for a job?Yes
Gender:Female
Marital Status:Married

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